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    General Questions

    Bpanda is a user-friendly business process management (BPM) platform, which enables companies to model, optimize and manage their processes across teams.

    Bpanda offers features such as process modeling, collaborative process development, process optimization, application management and risk management.

    Check out our demo video to get an overview of functions Bpanda has to offer.

    Bpanda is flexible and scalable, making it suitable for small, medium-sized and large companies.

    Bpanda spans all industries and can be implemented in many sectors, including manufacturing, services, health services and many more. Check out which customers are already using Bpanda.

    Bpanda has various support options available:

    Yes! If you are looking for comprehensive support, from introduction right through to creation of a process-oriented organization, then we can provide you with customized consulting options tailored to your needs. Get in touch with us and we’ll find the right solution for your company.

    Test Phase and Becoming a Customer

    You can try out our free full version for 30 days. Test access is non-binding and runs out automatically – you don’t need to cancel it.

    No, your free trial account automatically runs out after 30 days. You do not need to cancel it and all data will be automatically deleted.

    Yes, we have demo data ready for you to use. Your test process space already contains processes and process maps to get started so that you can get going with discovering what Bpanda has to offer straight away.

    As soon as you have made your mind up for Bpanda, signed and returned the contract, then we’ll send you an order confirmation and you can get going straight away. Our Customer Success Team will send you a short form with all the important infos for setting-up your process space. Once set-up has been carried out, then you can enjoy a free kick-off to help you get started.

    Setting-up your process space normally takes between 1-7 working days.

    Yes, you can export your test data and import it into the new environment.

    License Model and Prices

    Bpanda uses a named user license model. i.e. every person who wants to see and use content needs their own license. There are no floating licenses.

    No, there is a minimum of 10 licenses. You can find further breakdowns on our website.

    There is a 12 month minimum contract period. Your contract then automatically extends to another 12 months. The cancellation period is 3 months before the end of the contract.

    Yes, you can increase your number of licenses at any time: think big – start small! You can also decrease license volume once the minimum contract period has expired.

    No, there are no implementation costs. However, if you require connection to Microsoft Entra ID (previously known as Azure Active Directory), then the outlay will be charged at cost.

    Bpanda uses a role-based rights system. Depending on the model, users can be assigned to different roles with different permissions.

    Yes, you can also add people from outside of your organization within your licensed volume.

    Yes, we have special rates for educational institutes. Contact us to find out more!

    Data Security & IT

    Bpanda is provided as a software-as-a-service (SaaS); you do not need any browser plug-ins or other installations.

    Bpanda is hosted in the MID GmbH Cloud by IONOS. This is ISO 27001 certified and has additional safety certifications, such as BSI C5 Type 1. You can find more information here: IONOS Certificates.

    Bpanda cloud availability is 99.5%.

    Our back-up systems run automatically: Hourly/daily/weekly back-ups. Various levels exist to ensure secure recovery.

    MID is certified in accordance with ISO 9001 and meets TISAX security requirements.

    Bpanda has automatic monthly updates to ensure you are always up-to-date. You can find the release notes on the website and in the Bpanda maintenance window.

    Bpanda is compatible with Google Chrome, Mozilla Firefox and Microsoft Edge.