From your first demo to process management in practice:
your path to Bpanda
Getting started with Bpanda is easy, and you are never on your own.
We support you step by step, from getting to know each other with no obligation to ongoing exchange as a customer.
6 stages to process management in practice
Each stage builds on the previous one, and our team is by your side at every step.
On our website, you will find all features including a feature comparison, the latest releases as well as plans and pricing. That is usually enough to judge whether Bpanda meets your requirements.
For more depth, our wiki (coming soon), our webinars (in German, also on demand), our white papers and other downloads offer plenty of knowledge on process management, enterprise architecture management, ISO, NIS2 and AI adoption.
Accompanying emails guide you step by step through each feature area, so you can discover and try out all the important features yourself, at your own pace.
Our demo video is available right away and shows you the features in action. After that, you start with a free 30-day trial account.
You get the full version of Bpanda with demo data, in either English or German.
In a live demo, we answer your questions, discuss your specific use case and work out together which plan (Starter, Professional or Enterprise) is the best fit for your company. None of the tiers fits exactly?
No problem: for 100 licenses or more, we put together a custom offer for you. Product sheets for your team or management are also available for download.
And you can find all information on data protection and IT security in our Trust Center at any time.
Bpanda family
Have you decided on Bpanda? Great, we are thrilled! You decide flexibly when your contract starts. From the moment you sign the contract, your personal Customer Success Manager is right there by your side.
In a short onboarding form, you specify what you need for your company’s process space. Based on this, we set up your process space to fit your needs exactly, including optional SSO integration.
And there is a little welcome package from us on top.
your company
Now it’s time to get started: you invite users to your process space, assign permissions and roles in Bpanda and start importing your processes or modeling new ones. Step by step, you build your organization, your process landscape and your Process Map.
If you would like support along the way, we offer courses, workshops and individual coaching with certified BPM coaches.
For larger projects, our consulting team of BPM and enterprise architecture experts is also there for you.
for the long run
As a customer, newsletters and release notes keep you up to date on Bpanda. Every 4 to 8 weeks, you meet personally with your Customer Success Manager. Our support team helps with technical questions, and twice a year we invite you to our user group (in German).
Need more licenses? You can add more at any time. And if you want to move toward process automation, we connect you with the right partners.
And of course, we would be especially delighted to capture your experience together in a short success story.
What you get
beyond the software
Bpanda is more than a tool:
you get a team that supports you for the long term.
Personal Customer Success Manager
From the moment you sign the contract, a dedicated contact guides you through onboarding and everyday work. In regular check-ins, you clarify all questions about Bpanda together.
Technical support
Via our ticket system, we take care of your request right away and get back to you within 4 hours at most during business hours. That way, everything is quickly back on track.
Trainings & Coaching*
In courses, hands-on workshops and individual coaching, certified BPM coaches help you move forward in a targeted way. That way, you make visible progress in a short time.
Trainings and coaching are paid add-on services.
Wiki, webinars & whitepapers
In free webinars (in German) and our growing wiki (coming soon), we share knowledge on process and enterprise architecture management, ISO, NIS2 and AI. That way, you always stay up to date.
User group twice a year
In spring and fall, we invite you to our digital user group (in German). There, you connect with Bpanda users from a wide range of industries.
Regular releases
Bpanda’s development never stands still, and many new features are waiting for you on the roadmap. You can read about what is new at any time in the release notes.
Clear terms and conditions,
no surprises
So you know exactly where you stand from day one, here are the most important terms at a glance.
Every person who works with Bpanda gets their own license. The minimum purchase is 10 licenses, and you can move up to the next tier at any time.
Your licenses run for 12 months and renew automatically for the same period. The notice period is 3 months before the end of the contract.
We set up your process space at no extra cost. Only an optional SSO integration (e.g., Microsoft Entra ID) costs a one-time fee of €600.
Bpanda is developed in Germany and hosted in a certified data center (ISO 27001, BSI C5). Your sensitive data receives the best possible protection.
We support you on your path to success!
For us, customer success is not an empty phrase, it is a promise.
Customer Success Team
Customer Success Team
Customer Success Team
Customer Success Team
From onboarding and rollout to regular check-ins,
we are by your side.
Together, we firmly embed Bpanda in your company. That lays the foundation for process management in practice and strategic enterprise architecture management.
Talk directly to Susi
Have a question or would you like to discuss your use case?
Send Susi a message and she will get back to you personally right away.
“Even during your trial phase, I will get in touch with you with no obligation and help you with any questions I can. I look forward to hearing from you!”
What companies that work with Bpanda say
DATEV eG
„We use Bpanda to keep our workflows and responsibilities clear and transparent. It helps our process owners effectively design and continuously improve their business processes. We love how lightweight and intuitive it is.“
Clientis AG
“Process management is an important topic for the consulting company, Clientis; especially in this day and age when companies are confronted by challenges such as “digitalization, optimization and transparency”. Bpanda helps us to easily convey our process knowledge to customers. We are also able to collaborate together to efficiently share our expertise with our customers and establish a central process concept for customers.”
BNP Paribas Real Estate
„Bpanda is our number one process portal. We were completely bowled over by the intuitive handling and all our users gave it a big thumbs up. Using Innovator (another product from the tool family), we can use the full potential of our process documentation. Collaboration helps us to share our knowledge efficiently and concisely with our employees.“
“Our aim is to use Bpanda to make our process management more professional. Bpanda and MID GmbH have given us the perfect tool for our arsenal and the knowledge with how to use it to significantly improve quality and acceptance of process management.“
“Bpanda is a super lightweight process management tool which provides us with the support we require to provide services to our customers. We particularly like the quick and easy documentation and the new feature “Jobs”. This enables those involved in selected processes to actively implement and embrace them. We have improved our transparency and collaboration between teams and also seen an increase in productivity. Bpanda helps to free up money in the administration, allowing us to donate more money to countries with persecuted Christians.”
More than 100,000 users worldwide trust Bpanda.
Your Bpanda team
Frequently asked questions about Bpanda
Nein, Vorwissen ist keine Voraussetzung. Wenn Du bereits BPM-Erfahrung mitbringst, umso besser, und falls nicht, machen wir Dich mit unseren Trainings in kürzester Zeit fit.
Ja, überhaupt kein Problem, schreib einfach Susi übers Kontaktformular und sie verlängert Deinen Testprozessraum. Du kannst Bpanda so lange testen, wie Du brauchst, um in Ruhe zu entscheiden.
Wir haben bereits Prozesse und Architekturelemente aus den unterschiedlichsten Tools nach Bpanda migriert. Kontaktiere uns einfach mit Deinem Use Case, dann besprechen wir den passenden Weg individuell.
Die Einrichtung Deines Prozessraums dauert maximal 3 Werktage. Kommt eine SSO-Anbindung dazu, rechne mit höchstens 5 Werktagen.
Benutzer und Lizenzen verwaltest Du zentral in der Accountverwaltung. Jede Person braucht eine Lizenz, um mitzuarbeiten, modellieren dürfen nur Prozessdesigner und BPM-Manager. Vergeben kannst Du Lizenzen und Rechte auch über Gruppen aus Eurem Verzeichnisdienst, etwa Microsoft Entra ID, dann läuft es automatisch.
In Bpanda steuerst Du Berechtigungen über ein rollenbasiertes System. Vom reinen Prozessnutzer über den Modellierer bis zum Prozessverantwortlichen bekommt jede Person genau die Rechte, die zu ihrer Aufgabe passen. Das sorgt für klare Zuständigkeiten und ein reibungsloses Zusammenspiel im Team. Die vollständige Übersicht aller Rollen findest Du hier in unserer Bpanda Online Hilfe.
Ja, Du exportierst Deine Prozesse aus dem Testzugang und importierst sie anschließend in Deinen produktiven Prozessraum. Was Du während der 30 Tage aufgebaut hast, geht also nicht verloren.