{"id":39578,"date":"2026-07-06T14:07:18","date_gmt":"2026-07-06T12:07:18","guid":{"rendered":"https:\/\/bpanda.wordpress-dev.de\/prozesse-einfuehren\/"},"modified":"2026-11-11T22:12:22","modified_gmt":"2026-11-11T21:12:22","slug":"implement-process-management","status":"publish","type":"page","link":"https:\/\/bpanda.com\/en\/solutions\/implement-process-management\/","title":{"rendered":"Implement process management"},"content":{"rendered":"\n<div class=\"title-text-image-wrapper alignfull verlauf-top-gruen\">\n<div class=\"container-width-large title-breadcrumb-container\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Start<\/span><\/p><\/nav>\n<\/div>\n\n\n\n<div class=\"container-width-normal title-text-image-inner\">\n<h1 class=\"gb-text title-text-image-headline\">Want to get started with <br>process management <br>in your company?<\/h1>\n\n\n\n<div class=\"title-text-image-img-wrapper gb-element-92ab6a1c\">\n<img decoding=\"async\" class=\"gb-media-69a274fd\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-prozessmanagement-einfuehren.webp\"\/>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"inhaltsverzeichnis-wrapper alignfull\">\n<div class=\"inhaltsverzeichnis-inner\">\n<a class=\"gb-text inhaltsverzeichnis-btn toc-link smooth-scroll\" href=\"#warum-prozesse\">Why processes?<\/a>\n\n\n\n<a class=\"gb-text inhaltsverzeichnis-btn toc-link smooth-scroll\" href=\"#was-brauche-ich\">What do I need?<\/a>\n\n\n\n<a class=\"gb-text inhaltsverzeichnis-btn toc-link smooth-scroll\" href=\"#womit-loslegen\">Where to start?<\/a>\n\n\n\n<a class=\"gb-text inhaltsverzeichnis-btn gb-text-38ddfa71 toc-link smooth-scroll\" id=\"was-ist-ein-plk\" href=\"#was-ist-eine-plk\">What&#8217;s a process landscape?<\/a>\n\n\n\n<a class=\"gb-text inhaltsverzeichnis-btn gb-text-7941874c toc-link smooth-scroll\" href=\"#welche-prozesse\">Which processes?<\/a>\n\n\n\n<a class=\"gb-text inhaltsverzeichnis-btn gb-text-f7d98a74 toc-link smooth-scroll\" href=\"#how-to-document\">How to document?<\/a>\n<\/div>\n\n\n\n<div class=\"inhaltsverzeichnis-mobile-toggl gb-element-73426928\">\n<span class=\"gb-text inhaltsverzeichnis-text\">Inhaltsverzeichnis<\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull verlauf-links-gruen\">\n<div class=\"full-width-inner gb-element-c194a3de\">\n<div class=\"gb-element-c31bef6e\">\n<h2 class=\"gb-text gb-text-7a28f9ce\">Implement process management in your company the easy way with 6 key questions<\/h2>\n\n\n\n<div class=\"gb-text subheadline gb-text-f49dc7a4\">Follow Wolfgang as he implements process management in his company.<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-5c95055f\">\n<div class=\"gb-element-bdcc61e2\">\n<div class=\"gb-element-bc79ebc6\">\n<div>\n<div class=\"gb-text h2-40 gb-text-07a609ef\">Wolfgang<\/div>\n\n\n\n<div class=\"gb-element-286de5d7\">\n<span class=\"gb-text hervorhebungsbox\">Head of Logistics<\/span>\n<\/div>\n<\/div>\n\n\n\n<div>\n<img decoding=\"async\" class=\"gb-media-6919d1e5\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_wolfgang-2.webp\"\/>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text\">A long-standing, highly committed employee at aMIDzon. As Head of Logistics, he is responsible for goods receipt, the warehouse and just-in-time processes.<\/p>\n\n\n\n<div class=\"gb-element-d075f46e\">\n<span class=\"gb-text hervorhebungsbox gb-text-8dd940b9\">Challenges<\/span>\n<\/div>\n\n\n\n<ul class=\"wp-block-list list-style-plus-icon\">\n<li>Coordinating logistics processes<\/li>\n\n\n\n<li>Switching to a digital warehouse<\/li>\n\n\n\n<li>Handling complaints<\/li>\n\n\n\n<li>Lack of overview of employees<\/li>\n\n\n\n<li>Legal &amp; internal regulations<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"gb-element-d7d40a67\">\n<div class=\"gb-element-8fefc298\">\n<div>\n<div class=\"gb-text h2-40 gb-text-db6b3768\">aMIDzon<\/div>\n\n\n\n<div class=\"gb-element-fb7f10d6\">\n<span class=\"gb-text hervorhebungsbox gb-text-88c0bf51\">Retail company<\/span>\n<\/div>\n<\/div>\n\n\n\n<div>\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" class=\"gb-media-907cb6dd\" alt=\"Prozessmanagement einf\u00fchren | B\u00fcrogeb\u00e4ude aMIDzon mit verglaster Fassade und rotem Schriftzug, davor ein Parkplatz\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/BPA_aMIDzon.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/BPA_aMIDzon.webp 800w, https:\/\/bpanda.com\/wp-content\/uploads\/BPA_aMIDzon-300x300.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/BPA_aMIDzon-150x150.webp 150w, https:\/\/bpanda.com\/wp-content\/uploads\/BPA_aMIDzon-768x768.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text\">Sells consumer goods in Central Europe. <br>The company has responded to substantial market changes and recently introduced a number of new developments.<\/p>\n\n\n\n<div class=\"gb-element-45998803\">\n<span class=\"gb-text hervorhebungsbox gb-text-c9002570\">Challenges<\/span>\n<\/div>\n\n\n\n<ul class=\"wp-block-list list-style-plus-icon\">\n<li>International competition<\/li>\n\n\n\n<li>Continuous change \/ growth<\/li>\n\n\n\n<li>Cross-departmental workflows<\/li>\n\n\n\n<li>Rising costs (warehouse, staff)<\/li>\n\n\n\n<li>Resources for employee onboarding<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-4690f61a\">\n<h2 class=\"gb-text fontsize-jumbo gb-text-edfd0709\">Join him live and follow his path to success!<\/h2>\n\n\n\n<div class=\"width-800px gb-element-1ef4a1f8\">\n<h3 class=\"gb-text h2 gb-text-46d8c76b\">Wolfgang&#8217;s story begins with problems you probably know too.<\/h3>\n\n\n\n<p class=\"gb-text subheadline gb-text-d39b3ce5\">Some of the challenges he faces:<\/p>\n\n\n\n<div class=\"thumbs-area-wrapper\">\n<div class=\"thumb-area-element\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M240-840h400v520L360-40l-50-50q-7-7-11.5-19t-4.5-23v-14l44-174H120q-32 0-56-24t-24-56v-80q0-7 1.5-15t4.5-15l120-282q9-20 30-34t44-14Zm480 520v-520h160v520H720Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Unclear workflows<\/span><\/div>\n\n\n\n<div class=\"thumb-area-element\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M240-840h400v520L360-40l-50-50q-7-7-11.5-19t-4.5-23v-14l44-174H120q-32 0-56-24t-24-56v-80q0-7 1.5-15t4.5-15l120-282q9-20 30-34t44-14Zm480 520v-520h160v520H720Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Inefficiency<\/span><\/div>\n\n\n\n<div class=\"thumb-area-element\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M240-840h400v520L360-40l-50-50q-7-7-11.5-19t-4.5-23v-14l44-174H120q-32 0-56-24t-24-56v-80q0-7 1.5-15t4.5-15l120-282q9-20 30-34t44-14Zm480 520v-520h160v520H720Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Dissatisfaction<\/span><\/div>\n\n\n\n<div class=\"thumb-area-element\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M240-840h400v520L360-40l-50-50q-7-7-11.5-19t-4.5-23v-14l44-174H120q-32 0-56-24t-24-56v-80q0-7 1.5-15t4.5-15l120-282q9-20 30-34t44-14Zm480 520v-520h160v520H720Z\"><\/path><\/svg><\/span><span class=\"gb-text\">High error rates<\/span><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-7425a913\">In the video, Wolfgang explains why process management is definitely the answer for his company.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"alignfull verlauf-rechts-orange\">\n<div class=\"full-width-inner\">\n<div class=\"video-wrapper gb-element-af50d862\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkLzMwQ1JyWm1Ob3c4P3NpPS13TVZOS0ZjdzhkenF4OGQiIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_30CRrZmNow8_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">How you can successfully introduce process management in your company too, with just 6 questions and our help.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">Using Wolfgang and aMIDzon as an example, we&#8217;ll show you how to successfully introduce process management in your company with just six questions and our help.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"verlauf-links-orange alignfull\">\n<div class=\"full-width-inner\">\n<div class=\"toc-headlines\" id=\"warum-prozesse\">\n<div class=\"gb-element-2155b1a0\">\n<div class=\"gb-text gb-text-733d1c48\">1<\/div>\n\n\n\n<h2 class=\"gb-text\">Why do I need process management?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">First, learn more about process management and, as a first step, define the goals for your rollout.<\/p>\n\n\n\n<p class=\"gb-text\">Every company pursues different process management goals. Depending on the industry or current challenges, these can also change over time. In addition to your company&#8217;s own goals, there are a few fundamental aspects you should always pursue with well-functioning process management. Our video tells you what they are.<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"video-wrapper gb-element-a68e43e3\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkL0h6OFhYTlQ2STVZP3NpPS1jeTYxbEZOYmR5cTUzLS0iIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_Hz8XXNT6I5Y_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">As you know, Wolfgang has problems with deliveries.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text gb-text-09330f4d\">Customers are complaining about long delivery times and are dissatisfied. That&#8217;s why Wolfgang wants to use process management to shorten delivery times and reduce the complaint rate.<\/p>\n\n\n\n<div class=\"gb-element-29875de9\">\n<div>\n<div class=\"gb-text h3 gb-text-a70d06c8\">Wolfgang&#8217;s goals<\/div>\n\n\n\n<div class=\"gb-element-7fe2c6eb\">\n<div>\n<span class=\"gb-text large-counter counter\" data-start=\"0\" data-end=\"10\">10<\/span>\n\n\n\n<div class=\"gb-text\">shorter delivery times within one year<br><\/div>\n<\/div>\n\n\n\n<div>\n<span class=\"gb-text large-counter counter\" data-start=\"0\" data-end=\"10\">10<\/span>\n\n\n\n<div class=\"gb-text\">lower complaint rate within one year<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div>\n<div class=\"gb-text h3 gb-text-58ada946\">aMIDzon&#8217;s goals<\/div>\n\n\n\n<div>\n<div class=\"gb-element-a068378c\">\n<div>\n<span class=\"gb-text large-counter gb-text-20fc0fca counter\" data-start=\"0\" data-end=\"3\">3<\/span>\n\n\n\n<div class=\"gb-text\">revenue growth over the next 3 years<\/div>\n<\/div>\n\n\n\n<div>\n<span class=\"gb-text large-counter gb-text-f887c3b4 counter\" data-start=\"0\" data-end=\"3\">3<\/span>\n\n\n\n<div class=\"gb-text\">cost savings by year-end<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"verlauf-links-orange alignfull toc-headlines\" id=\"was-brauche-ich\">\n<div class=\"full-width-inner\">\n<div class=\"gb-element-0380bdca\">\n<div class=\"gb-text gb-text-1fe55898\">2<\/div>\n\n\n\n<h2 class=\"gb-text\">What do I need for a successful rollout?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">Unfortunately, process management often fails right at the start, \u2026<\/p>\n\n\n\n<p class=\"gb-text\">\u2026 because the project&#8217;s time and budget resources weren&#8217;t realistically planned, communication is insufficient and\/or the group of people involved is too large or too small. To make your process management rollout a success, focus on three aspects in particular:<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-356a4e37 alignfull\">\n<div class=\"container-width-large\">\n<h2 class=\"gb-text gb-text-bcf751b9\">What does this mean for your role in the company?<\/h2>\n\n\n\n<div>\n<div class=\"gb-carousel gb-carousel-64c96929\" data-slides-per-view=\"3\" data-space-between=\"5px\" data-pagination-clickable=\"false\" data-carousel-id=\"64c96929\">\n<div class=\"gb-carousel-items\">\n<div class=\"gb-carousel-item dreier-block-caroussel-item\">\n<div class=\"dreier-block-item-wrapper dreier-block-item-wrapper-white\">\n<span class=\"gb-shape gb-shape-d8016e5a\"><svg width=\"24\" viewBox=\"0 0 24 24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"none\" d=\"M0 0h24v24H0z\"><\/path><circle r=\"1.25\" cy=\"13\" cx=\"9\"><\/circle><path d=\"M20.77 8.58l-.92 2.01c.09.46.15.93.15 1.41 0 4.41-3.59 8-8 8s-8-3.59-8-8c0-.05.01-.1 0-.14 2.6-.98 4.69-2.99 5.74-5.55C11.58 8.56 14.37 10 17.5 10c.45 0 .89-.04 1.33-.1l-.6-1.32-.88-1.93-1.93-.88-2.79-1.27 2.79-1.27.71-.32C14.87 2.33 13.47 2 12 2 6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10c0-1.47-.33-2.87-.9-4.13l-.33.71z\"><\/path><circle r=\"1.25\" cy=\"13\" cx=\"15\"><\/circle><path d=\"M20.6 5.6L19.5 8l-1.1-2.4L16 4.5l2.4-1.1L19.5 1l1.1 2.4L23 4.5z\"><\/path><\/svg><\/span>\n\n\n\n<h3 class=\"gb-text gb-text-4d0d0842\">The right<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">mindset<\/mark><\/h3>\n\n\n\n<p class=\"gb-text gb-text-a7c9a298\">Make sure your management fully supports the introduction of process management and provides you with the resources you need. Process management should be communicated as an opportunity for all employees, not perceived as a threat to individuals.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item dreier-block-caroussel-item\">\n<div class=\"dreier-block-item-wrapper dreier-block-item-wrapper-white\">\n<span class=\"gb-shape gb-shape-94f2743a\"><svg fill=\"currentColor\" width=\"24px\" viewBox=\"0 -960 960 960\" height=\"24px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0-240v-63q0-43 44-70t116-27q13 0 25 .5t23 2.5q-14 21-21 44t-7 48v65H0Zm240 0v-65q0-32 17.5-58.5T307-410q32-20 76.5-30t96.5-10q53 0 97.5 10t76.5 30q32 20 49 46.5t17 58.5v65H240Zm540 0v-65q0-26-6.5-49T754-397q11-2 22.5-2.5t23.5-.5q72 0 116 26.5t44 70.5v63H780ZM160-440q-33 0-56.5-23.5T80-520q0-34 23.5-57t56.5-23q34 0 57 23t23 57q0 33-23 56.5T160-440Zm640 0q-33 0-56.5-23.5T720-520q0-34 23.5-57t56.5-23q34 0 57 23t23 57q0 33-23 56.5T800-440Zm-320-40q-50 0-85-35t-35-85q0-51 35-85.5t85-34.5q51 0 85.5 34.5T600-600q0 50-34.5 85T480-480Z\"><\/path><\/svg><\/span>\n\n\n\n<h3 class=\"gb-text gb-text-dc7598aa\">The right<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">team<\/mark><\/h3>\n\n\n\n<p class=\"gb-text gb-text-830b3055\">Ideally, start with a small group and expand it steadily as the rollout progresses. Besides management, bring department heads (= process owners) into the team, and ideally also people directly involved in the workflows (= process users).<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item dreier-block-caroussel-item\">\n<div class=\"dreier-block-item-wrapper dreier-block-item-wrapper-white\">\n<span class=\"gb-shape gb-shape-d8ee19c2\"><svg viewBox=\"0 0 60.57 60.57\" id=\"Ebene_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M30.28,0C13.56,0,0,13.56,0,30.29c0,16.72,13.55,30.28,30.27,30.28h.02c16.73,0,30.29-13.56,30.28-30.28C60.57,13.56,47.01,0,30.28,0ZM8.07,26.29c-1.81-3.79-.21-8.32,3.57-10.13,3.79-1.81,8.32-.21,10.13,3.57-4.79,1.68-8.84,4.98-11.45,9.33-.96-.73-1.74-1.68-2.26-2.77ZM15.17,41.69c-3.23-1.75-4.04-6.53-1.79-10.66,2.25-4.13,6.68-6.06,9.92-4.3,3.24,1.76,4.04,6.53,1.8,10.66-2.25,4.13-6.7,6.04-9.92,4.29ZM30.6,49.09c-3.75-.03-6.78-1.75-6.77-3.89.02-2.14,3.06-3.79,6.81-3.76,3.75.02,6.78,1.76,6.77,3.89,0,2.11-3.06,3.8-6.81,3.76ZM46.03,41.9c-3.25,1.72-7.68-.28-9.86-4.44-2.19-4.16-1.32-8.92,1.94-10.63,3.26-1.71,7.67.27,9.86,4.43,2.19,4.16,1.31,8.92-1.94,10.64ZM50.45,28.7c-2.79-4.35-7.02-7.59-11.95-9.14,1.35-2.44,3.93-3.95,6.72-3.92,4.2.04,7.57,3.47,7.53,7.67-.01,2.03-.84,3.97-2.29,5.39Z\"><\/path><\/svg><\/span>\n\n\n\n<h3 class=\"gb-text gb-text-19630c25\">The right<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">tool<\/mark><\/h3>\n\n\n\n<p class=\"gb-text gb-text-89e5d8e3\">Instead of building your documentation with Excel &amp; Visio alone, choose a professional process management tool. Find out which features the different tools offer and pick the software that best suits your goals and requirements.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-1a6879dd\">\n<button aria-label=\"Previous slide\" class=\"gb-carousel-control gb-carousel-control-0843cafc gb-carousel-control--previous\" data-carousel-control=\"prev\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg><\/span><\/button>\n\n\n\n<button aria-label=\"Next slide\" class=\"gb-carousel-control gb-carousel-control-ec6c30da gb-carousel-control--next\" data-carousel-control=\"next\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg><\/span><\/button>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<div class=\"max-width-800 gb-element-1b1d93b7\">\n<p class=\"gb-text gb-text-6d4a2df3\">Wolfgang also wants process management to be introduced successfully at aMIDzon, so he spoke to CEO Christian Lange early on. Despite initial resistance due to the time and investment required, he convinced him of the project and got the go-ahead to purchase suitable software for aMIDzon. Web-based, user-friendly and collaborative: the new tool had to meet these criteria.<\/p>\n\n\n\n<div class=\"thumbs-area-wrapper gb-element-809c0d2b\">\n<div class=\"thumb-area-element gb-text-52072761\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M720-120H320v-520l280-280 50 50q7 7 11.5 19t4.5 23v14l-44 174h218q32 0 56 24t24 56v80q0 7-1.5 15t-4.5 15L794-168q-9 20-30 34t-44 14ZM240-640v520H80v-520h160Z\"><\/path><\/svg><\/span><span class=\"gb-text\">web-based<\/span><\/div>\n\n\n\n<div class=\"thumb-area-element gb-text-e0b393d6\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M720-120H320v-520l280-280 50 50q7 7 11.5 19t4.5 23v14l-44 174h218q32 0 56 24t24 56v80q0 7-1.5 15t-4.5 15L794-168q-9 20-30 34t-44 14ZM240-640v520H80v-520h160Z\"><\/path><\/svg><\/span><span class=\"gb-text\">user-friendly<\/span><\/div>\n\n\n\n<div class=\"thumb-area-element gb-text-dc269ccc\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M720-120H320v-520l280-280 50 50q7 7 11.5 19t4.5 23v14l-44 174h218q32 0 56 24t24 56v80q0 7-1.5 15t-4.5 15L794-168q-9 20-30 34t-44 14ZM240-640v520H80v-520h160Z\"><\/path><\/svg><\/span><span class=\"gb-text\">collaborative<\/span><\/div>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-8e14a7ef\">After extensive research, Wolfgang chose Bpanda from <a href=\"https:\/\/mid.de\/en\/\" target=\"_blank\" rel=\"noopener\">MID GmbH<\/a>.<\/p>\n\n\n\n<a class=\"gb-text button button-dunkelblau gb-text-250d559c\" href=\"https:\/\/bpanda.com\/en\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try Bpanda free<\/a>\n\n\n\n<div class=\"gb-element-74450d5c\">\n<div class=\"gb-element-3cec24aa\" id=\"skillmatrix\">\n<span class=\"gb-shape gb-shape-fc821dfe\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_1\" viewBox=\"0 0 482.01 161.69\"><defs><style>.cls-1{fill:#d12421;fill-rule:evenodd;}<\/style><\/defs><g id=\"Logo\"><path class=\"cls-1\" d=\"M96.59,161.84c-4.61,0-7-5.67-7-5.67L32.79,33.46v122.71c0,3.13-2.54,5.67-5.67,5.67H5.67c-3.13,0-5.67-2.54-5.67-5.67V5.82C0,2.69,2.54,.15,5.67,.15H49.77c4.75,.01,6.7,5.67,6.7,5.67l50.92,110.74L158.3,5.82s1.95-5.66,6.7-5.66h44.1c3.13-.01,5.67,2.53,5.67,5.66V156.17c0,3.13-2.54,5.67-5.67,5.67h-21.45c-3.13,0-5.67-2.54-5.67-5.67V33.46l-56.8,122.71s-2.39,5.67-7,5.67h-21.59ZM447.41,81c0,3.13,2.84,56.55-51.75,56.55h-44.06c-3.13,0-5.67-2.54-5.67-5.67V30.06c0-3.13,2.54-5.67,5.67-5.67h46.89c52.23,.07,48.92,53.48,48.92,56.61ZM412.49,.16c70.15,.1,69.52,76.41,69.52,80.89s.32,80.79-69.52,80.79h-93.68c-3.13,0-5.67-2.54-5.67-5.67V5.82c0-3.13,2.54-5.67,5.67-5.67h93.68ZM247.56,5.67c0-3.13,2.54-5.67,5.67-5.67h21.45c3.13,0,5.67,2.54,5.67,5.67V156.02c0,3.13-2.54,5.67-5.67,5.67h-21.45c-3.13,0-5.67-2.54-5.67-5.67V5.67Z\"><\/path><\/g><\/svg><\/span>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-f772fdc3\">Now he&#8217;s thinking about how best to put together his project team, so he downloads the skill matrix from <a href=\"https:\/\/mid.de\/en\/\" target=\"_blank\" rel=\"noopener\">MID GmbH<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<div class=\"gb-element-705f3ac2\">\n<div>\n<div class=\"gb-element-bb4f98b9\">\n<span class=\"gb-text fontsize-jumbo-gradient fontsize-jumbo\">Skill Matrix<\/span>\n<\/div>\n\n\n\n<div class=\"block-and-text\">\n<span class=\"gb-text block-and-text-block\">Official go-ahead<\/span>\n\n\n\n<span class=\"gb-text block-and-text-text\">budget &amp; time approved by management<\/span>\n<\/div>\n\n\n\n<div class=\"block-and-text\">\n<span class=\"gb-text block-and-text-block\">Choose multipliers<\/span>\n\n\n\n<span class=\"gb-text block-and-text-text\">start with selected, suitable people<\/span>\n<\/div>\n\n\n\n<div class=\"block-and-text\">\n<span class=\"gb-text block-and-text-block\">Build knowledge<\/span>\n\n\n\n<span class=\"gb-text block-and-text-text\">share the approach, enable training in process management &amp; BPMN 2.0<\/span>\n<\/div>\n\n\n\n<div class=\"block-and-text\">\n<span class=\"gb-text block-and-text-block\">Form tandems<\/span>\n\n\n\n<span class=\"gb-text block-and-text-text\">use multipliers to expand the project group &amp; show processes<\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-c21ad6eb\">\n<p class=\"gb-text paragraph-larger gb-text-0a6de111\">Find out how to introduce process management successfully together with your employees and colleagues!<\/p>\n\n\n\n<div class=\"gb-element-424fa25b\">\n<span class=\"paragraph-larger gb-text-60774471\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M181.9 256.1c-5-16-4.9-46.9-2-46.9 8.4 0 7.6 36.9 2 46.9zm-1.7 47.2c-7.7 20.2-17.3 43.3-28.4 62.7 18.3-7 39-17.2 62.9-21.9-12.7-9.6-24.9-23.4-34.5-40.8zM86.1 428.1c0 .8 13.2-5.4 34.9-40.2-6.7 6.3-29.1 24.5-34.9 40.2zM248 160h136v328c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V24C0 10.7 10.7 0 24 0h200v136c0 13.2 10.8 24 24 24zm-8 171.8c-20-12.2-33.3-29-42.7-53.8 4.5-18.5 11.6-46.6 6.2-64.2-4.7-29.4-42.4-26.5-47.8-6.8-5 18.3-.4 44.1 8.1 77-11.6 27.6-28.7 64.6-40.8 85.8-.1 0-.1.1-.2.1-27.1 13.9-73.6 44.5-54.5 68 5.6 6.9 16 10 21.5 10 17.9 0 35.7-18 61.1-61.8 25.8-8.5 54.1-19.1 79-23.2 21.7 11.8 47.1 19.5 64 19.5 29.2 0 31.2-32 19.7-43.4-13.9-13.6-54.3-9.7-73.6-7.2zM377 105L279 7c-4.5-4.5-10.6-7-17-7h-6v128h128v-6.1c0-6.3-2.5-12.4-7-16.9zm-74.1 255.3c4.1-2.7-2.5-11.9-42.8-9 37.1 15.8 42.8 9 42.8 9z\"><\/path><\/svg><\/span><span class=\"gb-text\"><a href=\"https:\/\/info.mid.de\/hubfs\/Skill%20Matrix_EN_MID%20GmbH.pdf\" target=\"_blank\" rel=\"noopener\">Download the skill matrix for free<\/a><\/span><\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-f79a76ba\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1115\" height=\"751\" class=\"gb-media-342d3d84\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/implement-processes-skill-matrix.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/implement-processes-skill-matrix.webp 1115w, https:\/\/bpanda.com\/wp-content\/uploads\/implement-processes-skill-matrix-300x202.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/implement-processes-skill-matrix-1024x690.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/implement-processes-skill-matrix-768x517.webp 768w\" sizes=\"auto, (max-width: 1115px) 100vw, 1115px\" \/>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">Wolfgang decides to start with a small group of people.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">They then act as multipliers and gradually pass on their knowledge to other colleagues.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<div class=\"max-width-800\">\n<h2 class=\"gb-text gb-text-8a2cc768\">Wolfgang&#8217;s core team<\/h2>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-91036332\">Since aMIDzon&#8217;s current problems mainly affect accounting, shipping and order processing, he decides to bring the heads of these departments into the project team first.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-e0ab06f7 alignfull\">\n<div class=\"container-width-large\">\n<div class=\"gb-carousel gb-carousel-f71e8cad\" data-slides-per-view=\"3\" data-space-between=\"5px\" data-carousel-id=\"f71e8cad\">\n<div class=\"gb-carousel-items\">\n<div class=\"gb-carousel-item persona-slider-item\">\n<div class=\"persona-slider-item-top\">\n<div>\n<h3 class=\"gb-text\">Andrea<\/h3>\n<\/div>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" class=\"gb-media-493b50ab\" alt=\"Prozessmanagement einf\u00fchren | Persona Andrea Sachs, Frau mit langen roten Haaren und schwarzem Blazer in einem Gro\u00dfraumb\u00fcro\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Andrea_Sachs.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Andrea_Sachs.webp 800w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Andrea_Sachs-300x300.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Andrea_Sachs-150x150.webp 150w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Andrea_Sachs-768x768.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-element-2a76a1bd\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen\">Head of Accounting<\/span>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-a7c592a9\">As the numbers expert, Andrea handles billing for suppliers and colleagues. She has digitalization firmly under control.<\/p>\n\n\n\n<div class=\"gb-element-77a49613\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-grau\">Skills<\/span>\n<\/div>\n\n\n\n<ul class=\"wp-block-list list-style-plus-icon\">\n<li>numbers genius<\/li>\n\n\n\n<li>assertive<\/li>\n\n\n\n<li>time management<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item persona-slider-item\">\n<div class=\"persona-slider-item-top\">\n<div>\n<h3 class=\"gb-text\">J\u00fcrgen<\/h3>\n<\/div>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" class=\"gb-media-2d964ffe\" alt=\"Prozessmanagement einf\u00fchren | J\u00fcrgen Schreiber, Mann in gelber Warnweste vor Regalen mit Kartons in einer Lagerhalle\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Juergen_Schreiber.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Juergen_Schreiber.webp 800w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Juergen_Schreiber-300x300.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Juergen_Schreiber-150x150.webp 150w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Juergen_Schreiber-768x768.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-element-88390193\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen\">Head of Shipping<\/span>\n<\/div>\n\n\n\n<p class=\"gb-text\">For J\u00fcrgen, the customer is king. He makes sure customers receive the products they ordered undamaged and on time.<\/p>\n\n\n\n<div class=\"gb-element-499d524f\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-grau\">Skills<\/span>\n<\/div>\n\n\n\n<ul class=\"wp-block-list list-style-plus-icon\">\n<li>team player<\/li>\n\n\n\n<li>well connected in the company<\/li>\n\n\n\n<li>customer-oriented<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item persona-slider-item\">\n<div class=\"persona-slider-item-top\">\n<div>\n<h3 class=\"gb-text\">Samantha<\/h3>\n<\/div>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" class=\"gb-media-bd574f72\" alt=\"Prozessmanagement einf\u00fchren | Persona Samantha Wang, l\u00e4chelnde Frau im dunklen Blazer mit Tablet vor einer B\u00fcrofassade\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Samantha_Wang.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Samantha_Wang.webp 800w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Samantha_Wang-300x300.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Samantha_Wang-150x150.webp 150w, https:\/\/bpanda.com\/wp-content\/uploads\/Persona_bpanda_Samantha_Wang-768x768.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-element-8af831a0\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen\">Head of Order Processing<\/span>\n<\/div>\n\n\n\n<p class=\"gb-text\">Samantha is aMIDzon&#8217;s organizational talent. She manages key workflows such as purchase processing and cancellations.<\/p>\n\n\n\n<div class=\"gb-element-c65f6bd9\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-grau\">Skills<\/span>\n<\/div>\n\n\n\n<ul class=\"wp-block-list list-style-plus-icon\">\n<li>communicative<\/li>\n\n\n\n<li>project management<\/li>\n\n\n\n<li>understanding of processes<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"dreier-slider-navi\">\n<button aria-label=\"Previous slide\" class=\"gb-carousel-control dreier-slider-navi-left gb-carousel-control--previous\" data-carousel-control=\"prev\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg><\/span><\/button>\n\n\n\n<button aria-label=\"Next slide\" class=\"gb-carousel-control dreier-slider-navi-right gb-carousel-control--next\" data-carousel-control=\"next\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg><\/span><\/button>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-6b78cd22 alignfull toc-headlines verlauf-links-blau\" id=\"womit-loslegen\">\n<div class=\"full-width-inner\">\n<div class=\"gb-element-496396db\">\n<div class=\"gb-text gb-text-2b2e7e46\">3<\/div>\n\n\n\n<h2 class=\"gb-text\">Where do I start?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">Once the strategic aspects of the rollout are clear \u2026<\/p>\n\n\n\n<p class=\"gb-text\">\u2026 you&#8217;ll want to start documenting your first processes in your software as soon as possible. Before you do, though, take the time to agree on a few ground rules with your core team so that everyone documents consistently later on.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger\">You do this in a method manual.<\/p>\n\n\n\n<p class=\"gb-text\">An internal guideline that creates a shared understanding <br>of process management in your company.<\/p>\n<\/div>\n\n\n\n<div class=\"white-50-50-wrapper mb-100\">\n<div class=\"gb-element-3de16076\">\n<span class=\"gb-shape gb-shape-16cc16e7\"><svg fill=\"currentColor\" width=\"24px\" viewBox=\"0 -960 960 960\" height=\"24px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M560-564v-68q33-14 67.5-21t72.5-7q26 0 51 4t49 10v64q-24-9-48.5-13.5T700-600q-38 0-73 9.5T560-564Zm0 220v-68q33-14 67.5-21t72.5-7q26 0 51 4t49 10v64q-24-9-48.5-13.5T700-380q-38 0-73 9t-67 27Zm0-110v-68q33-14 67.5-21t72.5-7q26 0 51 4t49 10v64q-24-9-48.5-13.5T700-490q-38 0-73 9.5T560-454Zm-40 176q44-21 88.5-31.5T700-320q36 0 70.5 6t69.5 18v-396q-33-14-68.5-21t-71.5-7q-47 0-93 12t-87 36v394Zm-40 118q-48-38-104-59t-116-21q-42 0-82.5 11T100-198q-21 11-40.5-1T40-234v-482q0-11 5.5-21T62-752q47-23 96.5-35.5T260-800q58 0 113.5 15T480-740q51-30 106.5-45T700-800q52 0 101.5 12.5T898-752q11 5 16.5 15t5.5 21v482q0 23-19.5 35t-40.5 1q-37-20-77.5-31T700-240q-60 0-116 21t-104 59Z\"><\/path><\/svg><\/span>\n\n\n\n<h3 class=\"gb-text\">Method Manual<\/h3>\n\n\n\n<p class=\"gb-text paragraph-larger\">This document summarizes your company&#8217;s entire business process management initiative.<\/p>\n\n\n\n<p class=\"gb-text\">Record the principles, goals and methodological considerations for the rollout here. You should also define key terms so everyone shares the same understanding. This is also where you specify the level of detail for documenting processes by defining the modeling conventions and elements, from the process landscape (including levels) down to the process element. Include information on process management roles and your process management software as well.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-6cdaca8b\">\n<span class=\"gb-shape gb-shape-97c219f1\"><svg fill=\"currentColor\" width=\"24px\" viewBox=\"0 -960 960 960\" height=\"24px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M160-80v-560q0-33 23.5-56.5T240-720h320q33 0 56.5 23.5T640-640v560L400-200 160-80Zm560-160v-560H280v-80h440q33 0 56.5 23.5T800-800v560h-80Z\"><\/path><\/svg><\/span>\n\n\n\n<h3 class=\"gb-text\">Modeling Conventions<\/h3>\n\n\n\n<p class=\"gb-text paragraph-larger\">These are an important part of the method manual, because this is where you define all the standards for modeling your processes, so documentation is consistent and people don&#8217;t just do what they think is right.<\/p>\n\n\n\n<p class=\"gb-text\">Among other things, specify the modeling direction (traditionally left to right, for example) and how processes or process steps may be named (e.g., noun + verb). You should also specify which elements are allowed on which process levels.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">At this point, it can also help to get support with the operational rollout of your process management.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">The company you bought your process management software from often offers additional process management onboarding packages. These can include workshops, trainings on the software &amp; BPMN 2.0 methodology, process consulting and\/or process migrations.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-text fontsize-jumbo gb-text-b039ccbe\">Finally putting process management into practice!<\/div>\n\n\n\n<div class=\"gb-element-9f70034a\">\n<div class=\"gb-element-8be61665\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1209\" class=\"gb-media-16d93667\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozessmanagement-Pyramide_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozessmanagement-Pyramide_MID-GmbH_EN.webp 1500w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozessmanagement-Pyramide_MID-GmbH_EN-300x242.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozessmanagement-Pyramide_MID-GmbH_EN-1024x825.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozessmanagement-Pyramide_MID-GmbH_EN-768x619.webp 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-element-2a06a111\">\n<p class=\"gb-text paragraph-larger\">Since consistent process documentation is very important to Wolfgang, he first wants to record everything important in a method manual.<\/p>\n\n\n\n<p class=\"gb-text\">At this point, Wolfgang gets help from the experts at <a href=\"https:\/\/bpanda.com\/en\/about-us\/\">MID GmbH<\/a>. Since he bought his Bpanda licenses together with a process management onboarding package for aMIDzon, he simply uses his \u201cBasic rules\u201d module.<\/p>\n\n\n\n<a class=\"gb-text button-hellblau button\" href=\"https:\/\/bpanda.com\/en\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try Bpanda free<\/a>\n<\/div>\n<\/div>\n\n\n\n<div class=\"width-800px gb-element-85586f10\">\n<p class=\"gb-text paragraph-larger gb-text-ef1b2103\">After a successful workshop with his core team, Wolfgang has clearly defined the following aspects, among others, in a method manual (excerpt).<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-c5de6cc0\">aMIDzon&#8217;s processes are to be documented <br>hierarchically on four levels.<\/h3>\n<\/div>\n\n\n\n<div class=\"mb-50 gb-element-7efe1e5f verlauf-dunkelblau\">\n<div class=\"level-box paragraph-larger gb-element-f241228d\">\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-blau gb-text-99b60032\">Level 0<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-63ac2624\">Overview of the entire company, incl. management, core &amp; support processes<\/p>\n<\/div>\n\n\n\n<div class=\"level-box paragraph-larger gb-element-cf873d7a\">\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-blau gb-text-876bd80e\">Level 1<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-d2585f33\">Relationships between business processes<\/p>\n<\/div>\n\n\n\n<div class=\"level-box paragraph-larger gb-element-e525b653\">\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-blau gb-text-edbeab42\">Level 2<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-abb8c0cd\">Business processes<\/p>\n<\/div>\n\n\n\n<div class=\"level-box paragraph-larger gb-element-ec71c56f\">\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-blau gb-text-27208bc3\">Level 3<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-4a3a0418\">Subprocesses<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-23a91e5e\">\n<h3 class=\"gb-text\">In summary<\/h3>\n\n\n\n<p class=\"gb-text paragraph-larger\">They also agreed that aMIDzon will use these roles for now:<\/p>\n\n\n\n<div class=\"gb-element-ca10008d\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-gruen\">BPM mnager<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-gruen\">Process\u00ad designer<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">Process owner<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">Process participant<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-rot\">Process user<\/span>\n<\/div>\n\n\n\n<div class=\"zusammenfassend-element-wrap\">\n<span class=\"gb-text paragraph-larger\">In line with the chosen software, Bpanda, processes are modeled from<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-rot\">left<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">to<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-rot\">right<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">.<\/span>\n<\/div>\n\n\n\n<div class=\"zusammenfassend-element-wrap\">\n<span class=\"gb-text paragraph-larger\">Processes must always be named with a<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">noun<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">(e.g., order processing).<\/span>\n<\/div>\n\n\n\n<div class=\"zusammenfassend-element-wrap\">\n<span class=\"gb-text paragraph-larger\">Process steps must always include at least one<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">verb<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">(e.g., process invoice).<\/span>\n<\/div>\n\n\n\n<div class=\"zusammenfassend-element-wrap gb-element-591cdd42\">\n<span class=\"gb-text paragraph-larger\">Every process must start with a<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-rot\">trigger<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">and end with a<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 hervorhebungsbox-gruen\">result<\/span>\n\n\n\n<span class=\"gb-text paragraph-larger\">.<\/span>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-16f491bd alignfull toc-headlines verlauf-links-blau\" id=\"was-ist-eine-plk\">\n<div class=\"full-width-inner\">\n<div class=\"gb-element-d066d314\">\n<div class=\"gb-text gb-text-eb3e88e3\">4<\/div>\n\n\n\n<h2 class=\"gb-text\">What exactly is a process landscape?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">Method manual \u2013 check. Let&#8217;s keep going!<\/p>\n\n\n\n<p class=\"gb-text gb-text-22a5f9c6\">Now you can finally get started with process management in practice. The first step is to create a process landscape for your company. What exactly is that? Roughly speaking, your process landscape contains all your company&#8217;s processes and uses Process Maps to structure them logically across the different levels (Level 0 to Level xx). This puts your processes into a hierarchical order and creates your process hierarchy.<\/p>\n\n\n\n<p class=\"gb-text gb-text-4f6a1315\">The process landscape is shown in one or more linked Process Maps. A Process Map is a visual representation of your processes, grouped by topic on each level. It shows how individual processes relate to each other. The Process Map on Level 0, for example, gives you the most compact overview and traditionally shows your management, core and support processes. Think of it as a kind of navigation aid that lets you easily navigate top-down to the subprocess.<\/p>\n\n\n\n<p class=\"gb-text max-width-500 paragraph-larger\">In the following video, we explain how process landscape, Process Maps and levels fit together with a short, clear example.<\/p>\n<\/div>\n\n\n\n<div class=\"video-wrapper gb-element-83bb2a66\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkL2swMDJYQnpOdDRvP3NpPTFmdnhZRkNDTng1RW1zV0oiIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_k002XBzNt4o_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">Creating the process landscape isn&#8217;t an easy step on the way to becoming a process-oriented company, but it&#8217;s an extremely important one.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">We strongly recommend investing enough time in it with your core team and, ideally, your management as well. Since identifying management, core and support processes affects every area of the company, you should take a particularly structured, methodical approach.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger max-width-500 gb-text-a7a80a2b\">How you map your process landscape is up to you.<\/p>\n\n\n\n<p class=\"gb-text max-width-800 gb-text-24c1cd33\">Some process management tools let you create Process Maps directly in the software, others let you import them as an image. In general, there&#8217;s no right or wrong when it comes to how your process landscape looks, because it&#8217;s individual and differs from company to company!<\/p>\n\n\n\n<h3 class=\"gb-text max-width-500 gb-text-b290adaa\">Here are three examples of how different process landscapes can look:<\/h3>\n<\/div>\n\n\n\n<div class=\"container-width-large gb-element-d6f218a9\">\n<div class=\"gb-carousel gb-carousel-eeec8f9a\" data-slides-per-view=\"3\" data-space-between=\"5px\" data-auto-height=\"true\" data-carousel-id=\"eeec8f9a\">\n<div class=\"gb-carousel-items\">\n<div class=\"gb-carousel-item dreier-block-bg-white-item\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1968\" height=\"1050\" class=\"gb-media-47308776 lightbox\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN.webp\" alt=\"\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN.webp 1968w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN-300x160.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN-1024x546.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN-768x410.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-01_weiss_MID-GmbH_EN-1536x820.webp 1536w\" sizes=\"auto, (max-width: 1968px) 100vw, 1968px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item dreier-block-bg-white-item\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1812\" height=\"914\" class=\"gb-media-cd5b9a2b lightbox\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN.webp\" alt=\"\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN.webp 1812w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN-300x151.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN-1024x517.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN-768x387.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-02_weiss_MID-GmbH_EN-1536x775.webp 1536w\" sizes=\"auto, (max-width: 1812px) 100vw, 1812px\" \/>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item dreier-block-bg-white-item\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1572\" height=\"1118\" class=\"gb-media-445736f2 lightbox\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN.webp\" alt=\"\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN.webp 1572w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN-300x213.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN-1024x728.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN-768x546.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarten-03_MID-GmbH_EN-1536x1092.webp 1536w\" sizes=\"auto, (max-width: 1572px) 100vw, 1572px\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"dreier-slider-navi gb-element-104428df\">\n<button aria-label=\"Previous slide\" class=\"gb-carousel-control dreier-slider-navi-left gb-carousel-control-c443fd45 gb-carousel-control--previous\" data-carousel-control=\"prev\"><span class=\"gb-carousel-control-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M165.66,202.34a8,8,0,0,1-11.32,11.32l-80-80a8,8,0,0,1,0-11.32l80-80a8,8,0,0,1,11.32,11.32L91.31,128Z\"><\/path><\/svg><\/span><\/button>\n\n\n\n<button aria-label=\"Next slide\" class=\"gb-carousel-control dreier-slider-navi-right gb-carousel-control-ec97fae2 gb-carousel-control--next\" data-carousel-control=\"next\"><span class=\"gb-carousel-control-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M181.66,133.66l-80,80a8,8,0,0,1-11.32-11.32L164.69,128,90.34,53.66a8,8,0,0,1,11.32-11.32l80,80A8,8,0,0,1,181.66,133.66Z\"><\/path><\/svg><\/span><\/button>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner gb-element-d3bba9b3\">\n<div class=\"gb-element-c973151e\">\n<p class=\"gb-text paragraph-larger gb-text-8f267b55\">Wolfgang now also faces the task of representing aMIDzon&#8217;s processes hierarchically using Process Maps.<\/p>\n\n\n\n<p class=\"gb-text\">Knowing that this is a very important step in introducing process management and that he has never created a Process Map before, he decides to get help.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-a9a2389f\">\n<div class=\"gb-element-f20e3fc7\">\n<div class=\"gb-element-03916cd2\">\n<img loading=\"lazy\" decoding=\"async\" width=\"217\" height=\"214\" class=\"gb-media-0f2df319\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/katja-eisentraut-mit-bg.webp\"\/>\n<\/div>\n\n\n\n<div class=\"gb-text h3 gb-text-d63341fd\">Dr. Katja<br>Hofmann-Eisentraut<\/div>\n<\/div>\n\n\n\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-rot gb-text-0660a07a\">Customer Success Management<\/div>\n<\/div>\n\n\n\n<div>\n<div class=\"gb-text hervorhebungsbox hervorhebungsbox-rot gb-text-4bc51c57\">BPM Coach<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text\">Katja is a process consultant at <a href=\"https:\/\/bpanda.com\/en\/about-us\/\">MID GmbH<\/a>. She can explain to Wolfgang how best to approach the process landscape methodically.<\/p>\n\n\n\n<div class=\"gb-element-23ba9fa9\">\n<span class=\"gb-shape gb-shape-6fb45d5f\"><svg viewBox=\"0 0 482.01 161.69\" id=\"Ebene_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><style>.cls-1{fill:#d12421;fill-rule:evenodd;}<\/style><\/defs><g id=\"Logo\"><path d=\"M96.59,161.84c-4.61,0-7-5.67-7-5.67L32.79,33.46v122.71c0,3.13-2.54,5.67-5.67,5.67H5.67c-3.13,0-5.67-2.54-5.67-5.67V5.82C0,2.69,2.54,.15,5.67,.15H49.77c4.75,.01,6.7,5.67,6.7,5.67l50.92,110.74L158.3,5.82s1.95-5.66,6.7-5.66h44.1c3.13-.01,5.67,2.53,5.67,5.66V156.17c0,3.13-2.54,5.67-5.67,5.67h-21.45c-3.13,0-5.67-2.54-5.67-5.67V33.46l-56.8,122.71s-2.39,5.67-7,5.67h-21.59ZM447.41,81c0,3.13,2.84,56.55-51.75,56.55h-44.06c-3.13,0-5.67-2.54-5.67-5.67V30.06c0-3.13,2.54-5.67,5.67-5.67h46.89c52.23,.07,48.92,53.48,48.92,56.61ZM412.49,.16c70.15,.1,69.52,76.41,69.52,80.89s.32,80.79-69.52,80.79h-93.68c-3.13,0-5.67-2.54-5.67-5.67V5.82c0-3.13,2.54-5.67,5.67-5.67h93.68ZM247.56,5.67c0-3.13,2.54-5.67,5.67-5.67h21.45c3.13,0,5.67,2.54,5.67,5.67V156.02c0,3.13-2.54,5.67-5.67,5.67h-21.45c-3.13,0-5.67-2.54-5.67-5.67V5.67Z\" class=\"cls-1\"><\/path><\/g><\/svg><\/span>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner gb-element-f57c961e\">\n<div class=\"gb-element-4916c0ab\">\n<p class=\"paragraph-larger gb-text-a9cabd77\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shoe-prints\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 160h32V32h-32c-35.35 0-64 28.65-64 64s28.65 64 64 64zM0 416c0 35.35 28.65 64 64 64h32V352H64c-35.35 0-64 28.65-64 64zm337.46-128c-34.91 0-76.16 13.12-104.73 32-24.79 16.38-44.52 32-104.73 32v128l57.53 15.97c26.21 7.28 53.01 13.12 80.31 15.05 32.69 2.31 65.6.67 97.58-6.2C472.9 481.3 512 429.22 512 384c0-64-84.18-96-174.54-96zM491.42 7.19C459.44.32 426.53-1.33 393.84.99c-27.3 1.93-54.1 7.77-80.31 15.04L256 32v128c60.2 0 79.94 15.62 104.73 32 28.57 18.88 69.82 32 104.73 32C555.82 224 640 192 640 128c0-45.22-39.1-97.3-148.58-120.81z\"><\/path><\/svg><\/span><span class=\"gb-text\">Katja advises him to <br>proceed in four steps<\/span><\/p>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"378\" class=\"gb-media-4ac16c3a lightbox\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN.webp 2000w, https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN-300x57.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN-1024x194.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN-768x145.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/4-Schritte-Prozesslandkarte_MID-GmbH_EN-1536x290.webp 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"container-width-large gb-element-e1ccdb4b\">\n<div class=\"gb-element-7b0afcd9\">\n<div class=\"gb-tabs bpanda-tabs\" data-opened-tab=\"1\">\n<div class=\"gb-tabs__menu bpanda-tabs-menu\" role=\"tablist\">\n<div tabindex=\"0\" class=\"gb-tabs__menu-item bpanda-tabs-item gb-block-is-current\" role=\"tab\" id=\"gb-tab-menu-item-4bc6ee7f\">\n<span class=\"gb-text\">1. Brainstorming<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item bpanda-tabs-item\" role=\"tab\" id=\"gb-tab-menu-item-7a8d9e27\">\n<span class=\"gb-text\">2. Clustering<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item bpanda-tabs-item\" role=\"tab\" id=\"gb-tab-menu-item-f933f58c\">\n<span class=\"gb-text\">Creating the Level 0 Process Map<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item bpanda-tabs-item\" role=\"tab\" id=\"gb-tab-menu-item-6e923e3f\">\n<span class=\"gb-text\">Creating the Process Maps below<\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__items gb-tabs__items-5b5cfc77\">\n<div class=\"gb-tabs__item bpanda-tabs-item-content gb-tabs__item-open\" role=\"tabpanel\" id=\"gb-tab-item-bd0406be\">\n<h3 class=\"gb-text h2\">Brainstorming<\/h3>\n\n\n\n<div class=\"bpanda-tabs-item-content-inner\">\n<div class=\"bpanda-tabs-item-content-links\">\n<p class=\"wp-block-paragraph\">That&#8217;s exactly how Wolfgang wants to proceed. He schedules a meeting with his core team and CEO Christian Lange to discuss which processes exist at aMIDzon. As input, they use existing Word and Excel documents, some of which already describe aMIDzon&#8217;s workflows. During the brainstorming, they think of further processes that haven&#8217;t appeared in any document yet. Wolfgang writes each process on a separate Post-it and sticks them all on a whiteboard. At the end of the brainstorming, the five of them are quite surprised at how full the whiteboard has become.<\/p>\n<\/div>\n\n\n\n<div class=\"bpanda-tabs-item-content-rechts\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1000\" class=\"gb-media-7771d1cd\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Brainstoming-Whiteboard_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Brainstoming-Whiteboard_MID-GmbH_EN.webp 1500w, https:\/\/bpanda.com\/wp-content\/uploads\/Brainstoming-Whiteboard_MID-GmbH_EN-300x200.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Brainstoming-Whiteboard_MID-GmbH_EN-1024x683.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Brainstoming-Whiteboard_MID-GmbH_EN-768x512.webp 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item bpanda-tabs-item-content\" role=\"tabpanel\" id=\"gb-tab-item-42751a7b\">\n<h3 class=\"gb-text h2\">Clustering the rocesses<\/h3>\n\n\n\n<div class=\"bpanda-tabs-item-content-inner gb-element-334b01ed\">\n<div class=\"bpanda-tabs-item-content-links\">\n<p class=\"wp-block-paragraph\">Now Wolfgang wants to divide the processes into management, core and support processes. First, he explains the difference between these three process types to the others again:<\/p>\n\n\n\n<div class=\"list-border-left-blue\">\n<div class=\"gb-text list-border-left-headline\">Management processes (MP)<\/div>\n\n\n\n<p class=\"gb-text list-border-left-content\">are the steering processes that set aMIDzon&#8217;s strategic direction.<\/p>\n<\/div>\n\n\n\n<div class=\"list-border-left-blue\">\n<div class=\"gb-text list-border-left-headline\">Core processes (CP)<\/div>\n\n\n\n<p class=\"gb-text list-border-left-content\">on the other hand, are value-adding processes, i.e. those aMIDzon earns money with.<\/p>\n<\/div>\n\n\n\n<div class=\"list-border-left-blue\">\n<div class=\"gb-text list-border-left-headline\">Support processes (SP)<\/div>\n\n\n\n<p class=\"gb-text list-border-left-content\">are value-securing processes that keep aMIDzon running.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"bpanda-tabs-item-content-rechts\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1000\" class=\"gb-media-89bc1a3e\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Clustern-Whiteboard_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Clustern-Whiteboard_MID-GmbH_EN.webp 1500w, https:\/\/bpanda.com\/wp-content\/uploads\/Clustern-Whiteboard_MID-GmbH_EN-300x200.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Clustern-Whiteboard_MID-GmbH_EN-1024x683.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Clustern-Whiteboard_MID-GmbH_EN-768x512.webp 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n\n\n\n<p class=\"gb-text\">Wolfgang then divides his whiteboard into three areas, and together they discuss where each process belongs. Wolfgang makes sure that the clustering really focuses on the processes and doesn&#8217;t call into question the importance of (support) departments. In the end, they have not only divided the board into the three areas but also placed the first processes hierarchically below others. Wolfgang knows that these are certainly not all of aMIDzon&#8217;s processes yet, but it&#8217;s a very good first version to work with.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item bpanda-tabs-item-content\" role=\"tabpanel\" id=\"gb-tab-item-bae0f517\">\n<h3 class=\"gb-text h2\">Creating the Level 0 Process Map<\/h3>\n\n\n\n<div class=\"bpanda-tabs-item-content-inner\">\n<div class=\"bpanda-tabs-item-content-links\">\n<p class=\"gb-text\">They did it, and Wolfgang is more than thrilled with the result of the joint discussion. Even though the team took a little longer than planned, the time was definitely well spent. Everyone contributed and helped create more transparency for all. As a result, Andrea, J\u00fcrgen, Samantha and Christian Lange learned more about the processes and their interdependencies across departments. A win-win for everyone!<\/p>\n\n\n\n<p class=\"gb-text\">Now Wolfgang gets to work creating aMIDzon&#8217;s Level 0 Process Map in Bpanda. He decides to show the management processes as the upper frame and the support processes as the lower frame, with all core processes in the middle. After some focused work, Wolfgang proudly presents his first Process Map, which gives a compact view of aMIDzon&#8217;s process landscape. He publishes it directly in Bpanda so that his core team can see it too.<\/p>\n<\/div>\n\n\n\n<div class=\"bpanda-tabs-item-content-rechts\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"935\" class=\"gb-media-750e4d69\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-Level-0_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-Level-0_MID-GmbH_EN.webp 1300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-Level-0_MID-GmbH_EN-300x216.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-Level-0_MID-GmbH_EN-1024x736.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-Level-0_MID-GmbH_EN-768x552.webp 768w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item bpanda-tabs-item-content\" role=\"tabpanel\" id=\"gb-tab-item-93b64d50\">\n<h3 class=\"gb-text h2\">Creating the Process Maps below<\/h3>\n\n\n\n<div class=\"bpanda-tabs-item-content-inner\">\n<div class=\"bpanda-tabs-item-content-links\">\n<p class=\"gb-text\">Equipped with the top-level Process Map, Wolfgang looks at the results of the brainstorming and clustering again. He realizes that, for now, he can create at most a few Process Maps for Level 1 of aMIDzon&#8217;s process hierarchy. From the first hierarchical arrangement of the Post-its, he knows which processes belong to which areas. However, he doesn&#8217;t know exactly what the processes and subprocesses look like, as only the process names are on the Post-its. Only once the processes (Level 2) and subprocesses (Level 3) are mapped with their individual steps (from question 6 onward) will aMIDzon&#8217;s process landscape be complete.<\/p>\n<\/div>\n\n\n\n<div class=\"bpanda-tabs-item-content-rechts\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"710\" class=\"gb-media-7b96719f\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-darunter_MID-GmbH_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-darunter_MID-GmbH_EN.webp 1500w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-darunter_MID-GmbH_EN-300x142.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-darunter_MID-GmbH_EN-1024x485.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/Prozesslandkarte-darunter_MID-GmbH_EN-768x364.webp 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<p class=\"gb-text max-width-800 gb-text-adc0a699\">Wolfgang shows his team the current status and reminds them that these Process Maps are version 1 at this point. Since process management is being newly introduced, every additional process captured is another piece of the puzzle that will complete the overall picture of what happens at aMIDzon.<\/p>\n\n\n\n<p class=\"gb-text max-width-800 gb-text-05e43091\">The Process Map is a \u201cliving\u201d document that develops along with Wolfgang and the progress of the process management rollout. So many more versions will follow this first one. That&#8217;s the only way to create process documentation that is always up to date and truly lived.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-15ced693 alignfull toc-headlines verlauf-rechts-gruen\" id=\"welche-prozesse\">\n<div class=\"full-width-inner\">\n<div class=\"max-width-800 gb-element-df95f0c2\">\n<div class=\"gb-text gb-text-6341221c\">5<\/div>\n\n\n\n<h2 class=\"gb-text\">Which processes should I document first?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">By creating your Process Map, you already have a selection of processes to document. Now you need to decide which processes to start with.<\/p>\n\n\n\n<p class=\"gb-text gb-text-dd9b97fc\">Of course, all processes are important, which doesn&#8217;t make the decision any easier. <br>But you can&#8217;t document them all at once. To avoid getting bogged down and losing unnecessary time, you should set a focus.<\/p>\n\n\n\n<div>\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen gb-text-f2de8f58\">Our recommendation<\/span>\n<\/div>\n\n\n\n<div>\n<p class=\"paragraph-larger gb-text-aed0735f\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M784-120 532-372q-30 24-69 38t-83 14q-109 0-184.5-75.5T120-580q0-109 75.5-184.5T380-840q109 0 184.5 75.5T640-580q0 44-14 83t-38 69l252 252-56 56ZM380-400q75 0 127.5-52.5T560-580q0-75-52.5-127.5T380-760q-75 0-127.5 52.5T200-580q0 75 52.5 127.5T380-400Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Identify a few critical processes <br>and start with those.<\/span><\/p>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-dfa6b8b5\">There are several approaches and perspectives on which processes these could be for you.<\/p>\n\n\n\n<div class=\"max-width-500 gb-element-db6d3157\">\n<h3 class=\"gb-text\">You can probably think of processes right away that keep causing problems.<\/h3>\n<\/div>\n\n\n\n<p class=\"gb-text\">Maybe workflows, process steps or responsibilities have changed and not everyone has noticed.<\/p>\n<\/div>\n\n\n\n<div class=\"zweispaltig max-width-1000 gb-element-331d950b\">\n<p class=\"gb-text paragraph-larger\">After all, these processes can&#8217;t run well if many people <strong>don&#8217;t know about them<\/strong>.<\/p>\n\n\n\n<p class=\"gb-text\">Particularly problematic processes are often also <strong>urgent<\/strong>. If they&#8217;re the main reason you&#8217;re introducing process management in your company, you should document exactly these processes first.<\/p>\n\n\n\n<p class=\"gb-text\">Critical processes can also be those that keep sparking a lot of <strong>discussion<\/strong>. This slows down execution and may even cause <strong>missed deadlines<\/strong>.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger\">That frustrates not only your own employees but also your customers.<\/p>\n\n\n\n<p class=\"gb-text\">Satisfaction suffers and customer complaints increase, which of course hurts the business. The same can happen with processes that involve many different people or departments.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger\">If <strong>collaboration <\/strong>and the handover of process steps <strong>don&#8217;t run smoothly<\/strong>, this often leads to unnecessary delays and confusion.<\/p>\n\n\n\n<p class=\"gb-text\">Sometimes departments even end up blaming each other.<\/p>\n\n\n\n<p class=\"paragraph-larger gb-text-211e1a72\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M39-680q0-100 70.5-170.5T280-921v81q-66 0-113 47t-47 113H39Zm173 469q-91-91-91-219t91-219l70-71 12 12q29 29 29 70.5T294-567l-14 14q-12 12-12 28.5t12 28.5l36 36q26 26 26 63t-26 63l43 43q44-44 44-105.5T358-503l-22-22q26-26 37-58.5t9-66.5l179-179q12-12 28.5-12t28.5 12q12 12 12 28.5T618-772L431-585l42 42 241-240q12-12 28-12t28 12q12 12 12 28t-12 28L530-486l42 42 212-212q12-12 28.5-12t28.5 12q12 12 12 28.5T841-599L629-387l42 42 162-162q12-12 28.5-12t28.5 12q12 12 12 28.5T890-450L650-211q-91 91-219 91t-219-91ZM680-39v-81q66 0 113-47t47-113h81q0 100-70.5 170.5T680-39Z\"><\/path><\/svg><\/span><span class=\"gb-text\">You should prioritize these processes too.<\/span><\/p>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper gb-element-5c2f197e\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">Sit down with your core team.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">In this phase, it&#8217;s essential to talk to both the process owners and the people who carry out the processes. That&#8217;s the only way to get a realistic picture of which processes are currently critical and to make a good decision.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-500 gb-element-fb659cad\">\n<h3 class=\"gb-text\">Wolfgang is also considering how to proceed.<\/h3>\n\n\n\n<p class=\"gb-text gb-text-aafcbf4b\">He immediately thinks of several processes that are currently causing problems.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-a9665b75\">\n<div class=\"gb-element-4a23bd91\">\n<p class=\"gb-text\">There have been so many changes at aMIDzon recently: the <strong>launch of the online shop<\/strong>, the <strong>additional location<\/strong>, the <strong>new warehouse locations<\/strong> for shipped products and, on top of that, the <strong>significant rise in customer complaints<\/strong>.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger\">The more he thinks about it, the more processes end up on his top-priority list.<\/p>\n\n\n\n<p class=\"gb-text\">One moment he wants to start with the processes that have changed, the next with the familiar ones that are currently running poorly. Not so easy.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-64a2da58 verlauf-gruen\">\n<div class=\"gb-text paragraph-larger gb-text-3a124f72\">Find the processes \u2026<\/div>\n\n\n\n<ul class=\"ul-list-circle-check gb-element-927190f7\">\n<li class=\"gb-text\">that keep causing problems<\/li>\n\n\n\n<li class=\"gb-text\">that always spark a lot of discussion<\/li>\n\n\n\n<li class=\"gb-text\">with many unclear steps<\/li>\n\n\n\n<li class=\"gb-text\">that are in focus and critical<\/li>\n\n\n\n<li class=\"gb-text\">that have many interfaces<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-800 gb-element-6e89d212\">\n<h3 class=\"gb-text gb-text-ee9993aa\">Wolfgang isn&#8217;t getting anywhere like this. He now has an ever-growing list of possible first processes, but he&#8217;s just going around in circles.<\/h3>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-9341e93f\">Watch how he went on to identify aMIDzon&#8217;s first four processes, which he will document in the next step.<\/p>\n<\/div>\n\n\n\n<div class=\"video-wrapper box-shadow-gruen gb-element-be16328a\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkL3BCZGVIVUJ3QzNnP3NpPWJXc0Y1RE5xWEZCTTBmTzciIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_pBdeHUBwC3g_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-091c83a3 alignfull toc-headlines verlauf-rechts-gruen\" id=\"how-to-document\">\n<div class=\"full-width-inner\">\n<div class=\"max-width-800 gb-element-bd989fc1\">\n<div class=\"gb-text gb-text-1345e56c\">6<\/div>\n\n\n\n<div class=\"max-width-500\">\n<h2 class=\"gb-text\">How do I best document processes?<\/h2>\n\n\n\n<p class=\"gb-text subheadline\">So now you know which process you want to start with.<\/p>\n\n\n\n<p class=\"gb-text gb-text-f111db41\">To document this and all other processes in your company successfully, you need two more things:<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-15dfba71\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-weiss hervorhebungsbox-smaller gb-text-35c6e50d\">The ability to document processes<\/span>\n\n\n\n<p class=\"gb-text gb-text-9eee9a63\">and<\/p>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-weiss hervorhebungsbox-smaller gb-text-9b50524a\">Knowing what the process actually looks like.<\/span>\n<\/div>\n\n\n\n<div class=\"max-width-1000 gb-element-62a225d7\">\n<div class=\"gb-element-1e2ba690\">\n<h3 class=\"gb-text\">The ability to document processes<\/h3>\n\n\n\n<p class=\"gb-text\">Of course, there&#8217;s more than one way to document processes. In fact, there are surprisingly many, from everyday tools like Visio, Excel and Word to professional modeling languages such as EPC or BPMN 2.0.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger\">In the end, the choice is yours.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-65899359\">\n<div class=\"gb-element-5a13feed\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-weiss hervorhebungsbox-smaller gb-text-5c8e7f82\">ur recommendation<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-smaller gb-text-44849599\">BPMN 2.0<\/span>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-1ae74296\"><strong>B<\/strong>usiness <strong>P<\/strong>rocess <strong>M<\/strong>odel and <strong>N<\/strong>otation<\/p>\n\n\n\n<p class=\"gb-text\">BPMN 2.0 is the current industry standard for the graphical representation of business processes and is supported by virtually every modern process management software. Why should you document your processes with BPMN 2.0? Because it offers three clear advantages:<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"dreier-grid-wrapper gb-element-9085d080\">\n<div class=\"box-bg-white dreier-grid-item\">\n<h3 class=\"gb-text-3fd2439a\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24\" viewBox=\"0 0 24 24\" width=\"24\"><path d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M21 6h-2v9H6v2c0 .55.45 1 1 1h11l4 4V7c0-.55-.45-1-1-1zm-4 6V3c0-.55-.45-1-1-1H3c-.55 0-1 .45-1 1v14l4-4h10c.55 0 1-.45 1-1z\"><\/path><\/svg><\/span><span class=\"gb-text\">A common<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">language<\/mark><\/span><\/h3>\n\n\n\n<p class=\"gb-text\">BPMN 2.0 consists of a defined set of expressive elements. Because everyone has the same elements available when documenting, processes are always represented the same way. This common language provides clear rules with little room for individual interpretation and misunderstandings. That way, you build consistent, transparent documentation.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white dreier-grid-item\">\n<h3 class=\"gb-text-ba6277bd\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24\" viewBox=\"0 0 24 24\" width=\"24\"><path d=\"M0 0h24v24H0z\" fill=\"none\"><\/path><path d=\"M22 11V3h-7v3H9V3H2v8h7V8h2v10h4v3h7v-8h-7v3h-2V8h2v3z\"><\/path><\/svg><\/span><span class=\"gb-text\">Intuitive<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">to understand<\/mark><\/span><\/h3>\n\n\n\n<p class=\"gb-text\">The graphical representation with BPMN 2.0 makes it much easier, especially for employees with no previous process management experience, to \u201cread\u201d and understand the workflows shown. The information is presented together in one place, so nobody has to check two lists and three Word documents.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white dreier-grid-item\">\n<h3 class=\"gb-text-080be8b1\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"M324-111.5Q251-143 197-197t-85.5-127Q80-397 80-480q0-43 9-84.5t26-80.5l62 62q-8 26-12.5 51.5T160-480q0 134 93 227t227 93q134 0 227-93t93-227q0-134-93-227t-227-93q-27 0-52.5 4.5T377-783l-61-61q40-18 80-27t84-9q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80q-83 0-156-31.5Zm-146.5-586Q160-715 160-740t17.5-42.5Q195-800 220-800t42.5 17.5Q280-765 280-740t-17.5 42.5Q245-680 220-680t-42.5-17.5ZM310-650q70-70 170-70t170 70q70 70 70 170t-70 170q-70 70-170 70t-170-70q-70-70-70-170t70-170Z\"><\/path><\/svg><\/span><span class=\"gb-text\">A basis for  f\u00fcr<br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-bpanda-gruen-color\">exchange &amp; automation<\/mark><\/span><\/h3>\n\n\n\n<p class=\"gb-text\">More and more companies rely on BPMN 2.0 as a common process language, so you can benefit from best practices too. Technically, this process language is based on the BPMN XML format, which you can use to exchange data with other process management tools and for possible process automation later on.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-500 gb-element-988f297b\">\n<p class=\"gb-text paragraph-larger gb-text-0d00184a\">You can find an overview of the BPMN 2.0 elements in comprehensive posters such as the <br><a href=\"https:\/\/mid.de\/en\/resources\/bpmn-poster\/\" target=\"_blank\" rel=\"noopener\">BPMN 2.0 poster from MID.<\/a><\/p>\n<\/div>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1480\" class=\"max-width-800 image-glow-gruen image-border-radius gb-media-a2a0d835\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-scaled.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-scaled.webp 2560w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-300x173.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-1024x592.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-768x444.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-1536x888.webp 1536w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-bpmn-poster-en-1-2048x1184.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<p class=\"gb-text h3 gb-text-53216c24\">But be careful!<\/p>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">It&#8217;s definitely not enough to just look at the elements and then use them by gut feeling!<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">The same applies to the helpful notation check built into some process management tools. Like a spell checker, it points out simple (careless) mistakes when modeling with BPMN, but just as with a foreign language, it can&#8217;t replace missing BPMN knowledge.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-500\">\n<h3 class=\"gb-text gb-text-63edcc04\">To use BPMN correctly \u2026<\/h3>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-9fed6d53\">\u2026 you need to know how to use each element correctly in each situation and how to connect the elements in the right context.<\/p>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-36a6a55d\">The best way to learn this is in a professional training.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white mb-100\">\n<div class=\"gb-text paragraph-larger gb-text-b072fe07\">Our recommendation<\/div>\n\n\n\n<h3 class=\"gb-text h2 fontsize-jumbo-gradient\">Training focused on an introduction to BPM<\/h3>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen gb-text-4a516ce5\">Get to know the elements<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen gb-text-6a8d733b\">Apply the elements in practice<\/span>\n\n\n\n<div class=\"gb-element-252f5880\">\n<p class=\"gb-text\">If you want to establish process management in your company professionally and for the long term, you and your core team need to know what you&#8217;re talking about. Without expertise, your colleagues and managers won&#8217;t take you seriously, and you&#8217;ll find it hard to convince them of the benefits of a process-oriented company.<\/p>\n\n\n\n<div class=\"gb-element-745a195a\">\n<a class=\"gb-text button button-blau\" href=\"https:\/\/bpanda.com\/en\/services\/trainings\/\" target=\"_blank\" rel=\"noopener\">Go to trainings<\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-1000 gb-element-cb7a2329\">\n<div class=\"gb-element-24d951d2\">\n<h3 class=\"gb-text\">Knowing what the <br>process looks like<\/h3>\n\n\n\n<p class=\"gb-text\">Once you&#8217;re comfortable with BPMN 2.0, you need to find out how the process you want to document actually runs: which steps it consists of and who is responsible for each step.<\/p>\n\n\n\n<div class=\"gb-element-a4b37122\">\n<span class=\"gb-text gb-text-33c816a2\">This is called<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-weiss hervorhebungsbox-smaller\">process discovery<\/span>\n<\/div>\n\n\n\n<div>\n<span class=\"gb-text gb-text-0df5a934\">or<\/span>\n\n\n\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-weiss hervorhebungsbox-smaller gb-text-14c97f3f\">process capture<\/span>\n<\/div>\n\n\n\n<p class=\"gb-text\">To do this, you need to sit down with both the person responsible for the process and the people who actually carry it out. Discuss together, in a kind of <strong>process interview<\/strong>, how the process really works instead of having everyone send you a document.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-ba83aaff\">\n<div class=\"gb-element-08be4ccd verlauf-gruen\">\n<div class=\"gb-text paragraph-larger gb-text-67b31abd\">Active, shared communication is the best and most efficient way to get the most realistic and precise picture of the process.<\/div>\n\n\n\n<p class=\"gb-text gb-text-48c9fe6b\">Otherwise, you risk receiving 10 different versions of a process \u2013 and how are you supposed to know which one is correct?!<\/p>\n<\/div>\n\n\n\n<p class=\"gb-text gb-text-7b4856e8\">Before the process interview, tell the other participants clearly what the goal of the meeting is and ask them to come prepared. This makes the discussion more concrete and productive.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"box-bg-white wei-50-50-mit-bild-unten\">\n<div class=\"weis-50-50-mit-bild-text\">\n<div class=\"weis-50-50-mit-bild-text-links\">\n<p class=\"gb-text paragraph-larger\">If some form of <strong>process documentation<\/strong> already exists in your company, even if it&#8217;s just a few lists or simple process descriptions, it certainly doesn&#8217;t hurt to bring it along as a basis for discussion.<\/p>\n<\/div>\n\n\n\n<div class=\"weis-50-50-mit-bild-text-rechts\">\n<p class=\"gb-text\">At the start of process discovery, you should also decide whether you want to capture the current state of the process (<strong>AS-IS process<\/strong>) or its optimal flow (<strong>TO-BE process<\/strong>). It&#8217;s often easier to start by documenting the as-is process. This is quicker and helps you create the missing transparency in the short term. Once that&#8217;s in place, you can gradually change the process toward the to-be process and optimize it.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"weis-50-50-mit-bild-bild-wrap verlauf-gruen\">\n<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1303\" class=\"weis-50-50-mit-bild-bild-bild\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-scaled.png\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-scaled.png 2560w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-300x153.png 300w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-1024x521.png 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-768x391.png 768w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-1536x782.png 1536w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-as-is-to-be-process-2048x1042.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\n<\/div>\n<\/div>\n\n\n\n<div>\n<div class=\"gb-text fontsize-jumbo gb-text-cd7fbecf\">1 + 2 = 3<\/div>\n\n\n\n<div class=\"gb-text h3 gb-text-46af82b6\">Documenting the process<\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">Now you can start documenting your first process in your process management software using the various BPMN elements.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">But don&#8217;t worry: you can also start slowly and work your way up from a simple written process description to a fully modeled process. Depending on how complex the process is and how many people are involved, it may be worth taking an iterative approach and mapping the so-called Happy Path first.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"box-bg-white wei-50-50-mit-bild-unten\">\n<div class=\"weis-50-50-mit-bild-text\">\n<div class=\"weis-50-50-mit-bild-text-links\">\n<p class=\"gb-text paragraph-larger\">The Happy Path is the \u201chappy run\u201d of a process: the simplest, most straightforward description of the process without branches or special cases \u2013 essentially its basic framework.<\/p>\n<\/div>\n\n\n\n<div class=\"weis-50-50-mit-bild-text-rechts\">\n<p class=\"gb-text\">This framework should cover three pieces of information: title, description and owner for each process step. That&#8217;s enough to map the core of the process graphically with process steps (tasks) and responsibilities (lanes) \u2013 a perfect basis you can then expand step by step with specific BPMN elements such as gateways or events.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"weis-50-50-mit-bild-bild-wrap verlauf-gruen\">\n<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1686\" class=\"weis-50-50-mit-bild-bild-bild\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-scaled.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-scaled.webp 2560w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-300x198.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-1024x674.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-768x506.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-1536x1011.webp 1536w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-tabelle-diagramm-en-2048x1349.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-500 gb-element-c71b31ac\">\n<div class=\"gb-text h3 gb-text-adaff49f\">After the successful workshop, Wolfgang is highly motivated to document his first process.<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-862cc41c\">His process management software, Bpanda, offers him three options that build on each other.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-de3021d8\">\n<div class=\"box-bg-white gb-element-73660e4e\">\n<p class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen hervorhebungsbox-18\">Text description<\/p>\n\n\n\n<p class=\"gb-text\">Wolfgang can describe processes using text only. A Process Overview is then created automatically for each process, which he can expand with further information such as owners and attachments.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white gb-element-94e42231\">\n<p class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">Happy Path<\/p>\n\n\n\n<p class=\"gb-text\">He can use the Happy Path Editor to create the process framework easily by filling in the title, description and owner as if he filled a simple table.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white gb-element-fc3cff55\">\n<p class=\"gb-text hervorhebungsbox hervorhebungsbox-rot hervorhebungsbox-18\">Modeler<\/p>\n\n\n\n<p class=\"gb-text\">Then there&#8217;s the Modeler, which Wolfgang can use to map or extend the process completely with BPMN 2.0 elements.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-800 gb-element-06022fe6\">\n<p class=\"gb-text gb-text-69074790\" id=\"dokuguide\">Since Wolfgang has opted for professional process management with BPMN 2.0 and will initially be mainly responsible for process discovery and documentation at aMIDzon, he decides to first acquire the skills he needs for the Modeler.<\/p>\n\n\n\n<p class=\"gb-text max-width-500 paragraph-larger gb-text-f9a01119\">Together with his core team, he attends a BPMN 2.0 course at MID and completes a training for process modelers.<\/p>\n<\/div>\n\n\n\n<div class=\"full-width-inner\">\n<div class=\"gb-element-787d3813\">\n<div>\n<div>\n<div class=\"gb-text fontsize-jumbo-gradient fontsize-jumbo gb-text-080d11ef\">BPM<br>Docu Guide<\/div>\n\n\n\n<p class=\"gb-text gb-text-e6d470de\">In the training, Wolfgang learns about all the BPMN elements, but he&#8217;s also told that a small set of elements is enough for an easy start to process documentation. The BPM documentation guide \u201cYour BPMN process in 3 steps\u201d gives him a good overview of the key BPMN elements for a step-by-step start in the world of process documentation.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-cca036fa\">\n<p class=\"gb-text paragraph-larger-20 gb-text-1880f039\">Benefit from our free BPM documentation guide too and download it now!<\/p>\n\n\n\n<span class=\"paragraph-larger item-hidden-button gb-text-8291bf4e\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M181.9 256.1c-5-16-4.9-46.9-2-46.9 8.4 0 7.6 36.9 2 46.9zm-1.7 47.2c-7.7 20.2-17.3 43.3-28.4 62.7 18.3-7 39-17.2 62.9-21.9-12.7-9.6-24.9-23.4-34.5-40.8zM86.1 428.1c0 .8 13.2-5.4 34.9-40.2-6.7 6.3-29.1 24.5-34.9 40.2zM248 160h136v328c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V24C0 10.7 10.7 0 24 0h200v136c0 13.2 10.8 24 24 24zm-8 171.8c-20-12.2-33.3-29-42.7-53.8 4.5-18.5 11.6-46.6 6.2-64.2-4.7-29.4-42.4-26.5-47.8-6.8-5 18.3-.4 44.1 8.1 77-11.6 27.6-28.7 64.6-40.8 85.8-.1 0-.1.1-.2.1-27.1 13.9-73.6 44.5-54.5 68 5.6 6.9 16 10 21.5 10 17.9 0 35.7-18 61.1-61.8 25.8-8.5 54.1-19.1 79-23.2 21.7 11.8 47.1 19.5 64 19.5 29.2 0 31.2-32 19.7-43.4-13.9-13.6-54.3-9.7-73.6-7.2zM377 105L279 7c-4.5-4.5-10.6-7-17-7h-6v128h128v-6.1c0-6.3-2.5-12.4-7-16.9zm-74.1 255.3c4.1-2.7-2.5-11.9-42.8-9 37.1 15.8 42.8 9 42.8 9z\"><\/path><\/svg><\/span><span class=\"gb-text\">Download \u201cYour BPMN process in 3 steps\u201d for free<\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-element-39b5718f\">\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"543\" class=\"gb-media-f50aae96\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/BPM-Doku-Guide_2026_Vorschau_EN.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/BPM-Doku-Guide_2026_Vorschau_EN.webp 800w, https:\/\/bpanda.com\/wp-content\/uploads\/BPM-Doku-Guide_2026_Vorschau_EN-300x204.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/BPM-Doku-Guide_2026_Vorschau_EN-768x521.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\n<\/div>\n\n\n\n<div class=\"item-hidden gb-element-caa88090\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29828-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"29828\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/39578#wpcf7-f29828-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"29828\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29828-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"vorname22\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name*\" value=\"\" type=\"text\" name=\"vorname22\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nachname22\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name*\" value=\"\" type=\"text\" name=\"nachname22\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-22\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"email-22\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Unternehmen-Uni22\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company*\" value=\"\" type=\"text\" name=\"Unternehmen-Uni22\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-57612\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"tel-57612\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row acceptance-no-margin-bottom\">\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr-131122\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"gdpr-131122\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Yes, I accept the <a href=\"https:\/\/bpanda.com\/en\/privacy-policy\/\" target=\"_blank\">privacy policy<\/a> and that my personal data may be stored for the purpose of requesting this document.*<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row acceptance-no-margin-bottom\" style=\"margin-bottom:10px;\">\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"marketing-723\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"marketing-723\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Yes, I would like to subscribe to the Bpanda newsletter from MID GmbH. I can revoke my consent at any time.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\" style=\"margin-bottom:0px;\">\n\t<div class=\"col-12\">\n\t\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 text-left-alignment\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Downloads: BPM-Doku Guide EN\" type=\"hidden\" name=\"letztes-hub-spot-formular\" \/>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Download now\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden gclid-field\" id=\"gclid_field\" value=\"\" type=\"hidden\" name=\"textfeld_gclid\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden utm_source\" value=\"\" type=\"hidden\" name=\"utm_source\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden utm_medium\" value=\"\" type=\"hidden\" name=\"utm_medium\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden utm_campaign\" value=\"\" type=\"hidden\" name=\"utm_campaign\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden utm_content\" value=\"\" type=\"hidden\" name=\"utm_content\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden utm_term\" value=\"\" type=\"hidden\" name=\"utm_term\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"max-width-800 gb-element-5887e198\">\n<div class=\"gb-text h3 gb-text-a2311528\">Wolfgang then sets in Bpanda which BPMN elements he wants to use for process documentation at first and updates aMIDzon&#8217;s method manual accordingly. Now he&#8217;s ready to conduct the first process interview with his core team.<\/div>\n\n\n\n<p class=\"gb-text gb-text-5b61055e\">It&#8217;s about the order processing process. In addition to the core team of managers, he invites Oliver and Sophie to the meeting, as they both carry out the process every day. Since this will be the first process Wolfgang documents, he listens closely to the information from the different people and asks many questions about who exactly is responsible for which process step.<\/p>\n\n\n\n<p class=\"gb-text hervorhebungsbox hervorhebungsbox-gruen hervorhebungsbox-18\">The result<\/p>\n\n\n\n<p class=\"gb-text gb-text-705aa676\">In the end, he has a pretty clear idea of the process. Even though the discussion was lengthy at times, Wolfgang is sure it will get better with every process interview.<\/p>\n<\/div>\n\n\n\n<div class=\"box-bg-white wei-50-50-mit-bild-unten\">\n<div class=\"weis-50-50-mit-bild-text\">\n<div class=\"weis-50-50-mit-bild-text-links\">\n<p class=\"gb-text paragraph-larger\">Wolfgang then gets to work and first uses the Happy Path in Bpanda to create the framework of the order processing process. Once that&#8217;s in place, he opens the process in the Bpanda Modeler and adds start and end events, gateways, subprocesses and artifacts.<\/p>\n<\/div>\n\n\n\n<div class=\"weis-50-50-mit-bild-text-rechts\">\n<p class=\"gb-text\">The first version of the order processing process is modeled, and Wolfgang asks his core team, Oliver and Sophie for feedback using the review feature in Bpanda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The result: Oliver points out that a process step is missing, while Sophie reports that the wrong owners are assigned in two places.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger gb-text-2fbf5d38\">Wolfgang incorporates the feedback, and then it&#8217;s time:<\/p>\n\n\n\n<div class=\"weis-50-50-mit-bild-bild-wrap verlauf-gruen\">\n<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1754\" class=\"weis-50-50-mit-bild-bild-bild\" alt=\"\" src=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-scaled.webp\" srcset=\"https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-scaled.webp 2560w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-300x205.webp 300w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-1024x701.webp 1024w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-768x526.webp 768w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-1536x1052.webp 1536w, https:\/\/bpanda.com\/wp-content\/uploads\/bpanda-order-processing-amidzon-en-2048x1403.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-text h2-40 gb-text-ed3b4c30\">Wolfgang approves his first process!<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"large-cta alignfull\">\n<div class=\"large-cta-inner verlauf-dunkelblau\">\n<div 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d=\"M45.28,18.54c-3.14,0-5.58.75-7.74,3.31V6.96h-5.93v41.41h5.82v-3.11c2.19,2.71,4.67,3.49,7.78,3.49,2.66.09,5.24-.86,7.21-2.64,2.85-2.89,3.34-7.68,3.34-12.5s-.47-9.54-3.32-12.44c-1.95-1.78-4.52-2.72-7.16-2.62ZM43.69,43.43c-5.39,0-6.17-4.6-6.17-9.84s.72-9.78,6.17-9.78v.02c5.35,0,6.11,4.52,6.11,9.75s-.72,9.84-6.11,9.84Z\"><\/path><path d=\"M75.04,18.5c-3.11,0-5.57.82-7.78,3.49v-3.11h-5.83v41.42h5.94v-14.96c2.15,2.6,4.63,3.38,7.74,3.38,2.64.11,5.21-.83,7.16-2.62,2.85-2.89,3.31-7.72,3.31-12.54s-.47-9.53-3.32-12.44c-1.97-1.79-4.56-2.73-7.22-2.62ZM73.54,43.43c-5.39,0-6.17-4.6-6.17-9.84s.72-9.78,6.17-9.78v.02c5.35,0,6.11,4.52,6.11,9.75s-.72,9.84-6.11,9.84Z\"><\/path><path d=\"M100.85,18.54c-4.95,0-7.8,1.05-10.54,4.31l3.87,3.66c1.69-2.09,3.35-2.91,6.46-2.91,4.65,0,6.46,1.74,6.46,5.53v2.09h-7.78c-6.81,0-10.24,3.55-10.24,8.5-.07,2.33.77,4.6,2.33,6.34,1.8,1.8,4.25,2.68,7.92,2.68s5.7-.88,7.86-3.03v2.72h5.83v-19.79c0-6.62-4.01-10.11-12.16-10.11ZM107.06,37.71c0,2.1-.35,3.49-1.28,4.37-1.57,1.45-3.26,1.69-5.36,1.69-3.89,0-5.61-1.38-5.61-4.12s1.84-4.25,5.44-4.25h6.81v2.32Z\"><\/path><path d=\"M133.48,18.53c-2.97-.05-5.82,1.15-7.86,3.31v-2.96h-5.82v29.55h5.93v-18.03c0-4.53,2.79-6.57,6.11-6.57s5.93,1.98,5.93,6.57v18.03h5.93v-18.91c0-3.31-.69-6.11-2.96-8.32-1.98-1.81-4.6-2.77-7.28-2.68Z\"><\/path><path d=\"M167.42,21.93c-2.19-2.54-4.63-3.31-7.78-3.31-2.64-.1-5.21.84-7.16,2.62-2.85,2.9-3.31,7.55-3.31,12.44s.46,9.6,3.31,12.51c1.97,1.78,4.56,2.72,7.22,2.62,3.17,0,5.56-.82,7.78-3.49v3.11h5.87V6.96h-5.93v14.97ZM161.26,43.49c-5.39,0-6.17-4.6-6.17-9.84s.72-9.78,6.17-9.78v-.04c5.34,0,6.11,4.58,6.11,9.81s-.72,9.84-6.11,9.84Z\"><\/path><path d=\"M189.95,18.58c-4.95,0-7.8,1.05-10.53,4.31l3.84,3.66c1.69-2.09,3.34-2.91,6.46-2.91,4.66,0,6.46,1.74,6.46,5.53v2.09h-7.74c-6.81,0-10.24,3.55-10.24,8.5-.07,2.34.77,4.61,2.33,6.34,1.79,1.77,4.24,2.64,7.9,2.64s5.7-.88,7.86-3.03v2.72h5.83v-19.75c0-6.62-4.01-10.11-12.16-10.11ZM196.14,37.78c0,2.1-.35,3.49-1.28,4.37-1.57,1.45-3.26,1.69-5.35,1.69-3.9,0-5.59-1.45-5.59-4.19s1.84-4.25,5.44-4.25h6.81l-.03,2.39Z\"><\/path><\/svg><\/span>\n<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger\">Wolfgang&#8217;s recommendation:<\/p>\n\n\n\n<div class=\"gb-text h1 large-cta-headline\">Try Bpanda free for 30 days,<br> no strings attached!<\/div>\n\n\n\n<p class=\"gb-text paragraph-larger-20 large-cta-paragraph\">Wolfgang is amazed at how easy it was for him, as a newcomer to the world of processes, to document aMIDzon&#8217;s first processes with Bpanda. He recommends that you try it out yourself in Bpanda right away!<\/p>\n\n\n\n<div class=\"large-cta-bullets\">\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Free for 30 days<\/span><\/span>\n\n\n\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">All features, fully available<\/span><\/span>\n\n\n\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Demo data<\/span><\/span>\n\n\n\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Your own processes as text, with Happy Path or the BPMN 2.0 Modeler<\/span><\/span>\n\n\n\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Invite up to 5 people<\/span><\/span>\n\n\n\n<span class=\"paragraph-larger-20 large-cta-bullet\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"currentColor\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Live runs with Jobs<\/span><\/span>\n<\/div>\n<\/div>\n\n\n\n<a class=\"gb-text button button-blau\" href=\"https:\/\/bpanda.com\/en\/free-trial\/\" target=\"_blank\" rel=\"noopener\">Try Bpanda free<\/a>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-3be84e9e verlauf-links-gruen alignfull\">\n<div class=\"full-width-inner gb-element-cb1fbf8e\">\n<h2 class=\"gb-text fontsize-jumbo gb-text-79814320\">Wolfgang did it!<\/h2>\n\n\n\n<p class=\"gb-text max-width-500 subheadline\">The first processes are in Bpanda, and many more will follow. Wolfgang has now worked through all 6 key questions.<\/p>\n\n\n\n<p class=\"gb-text max-width-500 paragraph-larger-20 gb-text-d441877b\">But does that mean process management has really been successfully introduced at aMIDzon?<\/p>\n\n\n\n<div class=\"video-wrapper box-shadow-gruen gb-element-a90a41d6\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkL2s0OUZuQ01qTE9ZP3NpPUFzcExoYlJDSnZaTHFoRjUiIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_k49FnCMjLOY_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n\n\n\n<p class=\"gb-text max-width-500 paragraph-larger\">The first processes are in Bpanda, and many more will follow. Wolfgang has now worked through all 6 key questions.<\/p>\n\n\n\n<h3 class=\"gb-text max-width-500\">What comes after the first processes?<\/h3>\n<\/div>\n\n\n\n<div class=\"box-bg-white full-width-inner gb-element-54578628\">\n<p class=\"gb-text fontsize-jumbo fontsize-jumbo-gradient-blau gb-text-b5a15ab5\">Looking back<\/p>\n\n\n\n<div class=\"gb-element-767c9a9c\">\n<div class=\"gb-element-285fe610\">\n<div class=\"gb-element-2d809911\">\n<span class=\"gb-text h3 fontsize-jumbo-gradient-blau\">strategic<\/span>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You thought strategically about why you&#8217;re introducing process management and chose a reliable tool and a great team.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-4ba3b402\">\n<div class=\"gb-element-8b3cbc54\">\n<span class=\"gb-text h3 fontsize-jumbo-gradient-blau\">tactical<\/span>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You set the rules for process management in your company.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-41b528b3\">\n<div class=\"gb-element-04f3ea2b\">\n<span class=\"gb-text h3 fontsize-jumbo-gradient-blau\">operational<\/span>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ve already started mapping your process landscape and documenting your first processes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-3938c4ad\">\n<span class=\"gb-text fontsize-jumbo-gradient-blau h2 gb-text-31395693\">A real success!<\/span>\n<\/div>\n\n\n\n<div class=\"gb-element-5c5eeb71\">\n<div class=\"gb-element-a0c62c55\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">But what&#8217;s next?<\/span>\n<\/div>\n\n\n\n<div class=\"gb-element-9a73d0a9\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18\">How do you make process management part of your daily business?<\/span>\n<\/div>\n\n\n\n<div class=\"gb-element-500a0a31\">\n<span class=\"gb-text hervorhebungsbox hervorhebungsbox-18 gb-text-2d0f3e17\">How do you keep your process management initiative on track and make sure your process documentation is maintained and lived?<\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-text paragraph-larger gb-text-e533a098\">Questions Wolfgang asked himself too.<\/div>\n\n\n\n<h3 class=\"gb-text max-width-800 gb-text-79440d12\">By now, he knows that a successful process management rollout doesn&#8217;t end with documented processes.<\/h3>\n\n\n\n<p class=\"gb-text max-width-800 gb-text-81e7bebf\">From now on, the actual management of processes begins: continuously maintaining and optimizing them. There are also many other factors you can use to secure the success of your process management rollout for the long term.<br><\/p>\n<\/div>\n\n\n\n<div>\n<h2 class=\"gb-text gb-text-8d231ad1\">Wolfgang&#8217;s advice<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-b3404401 alignfull\">\n<div>\n<div class=\"gb-carousel gb-carousel-f7a4d861\" data-slides-per-view=\"1.5\" data-space-between=\"10px\" data-centered-slides=\"true\" data-carousel-id=\"f7a4d861\">\n<div class=\"gb-carousel-items\">\n<div class=\"gb-carousel-item gb-carousel-item-193a8434\">\n<div class=\"full-width-inner\">\n<h3 class=\"gb-text h1 gb-text-134d2496 fontsize-jumbo-gradient-blau\">Keeping things current<\/h3>\n\n\n\n<div class=\"gb-element-3dc624ea\">\n<div class=\"gb-element-fa25dc3b\">\n<p class=\"gb-text subheadline\">Keep expanding your documented processes.<\/p>\n\n\n\n<p class=\"gb-text\">This gradually gives you the complete picture of your company-wide workflows. Introduce validity periods for your approved processes to keep your process documentation regularly up to date.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-7a2ca7cc\">\n<p class=\"gb-text\">When workflows change, create a new version in good time so that everyone knows right away \u2013 not only after the changed workflow has already confused everyone involved. At the same time, respond flexibly to feedback from the people carrying out the processes and approve interim versions if something has changed at short notice or the process simply runs differently in practice than expected.<\/p>\n\n\n\n<p class=\"paragraph-larger gb-text-b4515369\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-hand-point-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 199.652c0 23.625-20.65 43.826-44.8 43.826h-99.851c16.34 17.048 18.346 49.766-6.299 70.944 14.288 22.829 2.147 53.017-16.45 62.315C353.574 425.878 322.654 448 272 448c-2.746 0-13.276-.203-16-.195-61.971.168-76.894-31.065-123.731-38.315C120.596 407.683 112 397.599 112 385.786V214.261l.002-.001c.011-18.366 10.607-35.889 28.464-43.845 28.886-12.994 95.413-49.038 107.534-77.323 7.797-18.194 21.384-29.084 40-29.092 34.222-.014 57.752 35.098 44.119 66.908-3.583 8.359-8.312 16.67-14.153 24.918H467.2c23.45 0 44.8 20.543 44.8 43.826zM96 200v192c0 13.255-10.745 24-24 24H24c-13.255 0-24-10.745-24-24V200c0-13.255 10.745-24 24-24h48c13.255 0 24 10.745 24 24zM68 368c0-11.046-8.954-20-20-20s-20 8.954-20 20 8.954 20 20 20 20-8.954 20-20z\"><\/path><\/svg><\/span><span class=\"gb-text\">Keep your process documentation up to date<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item gb-carousel-item-24200c89\">\n<div class=\"full-width-inner\">\n<h3 class=\"gb-text h1 gb-text-83f069e4 fontsize-jumbo-gradient-blau\">Bringing processes to life<\/h3>\n\n\n\n<div class=\"gb-element-f1e74d42\">\n<div class=\"gb-element-08d383d3\">\n<p class=\"gb-text subheadline\">Make sure your processes are actually lived.<\/p>\n\n\n\n<p class=\"gb-text\">Process documentation that just sits unused on the company server helps no one. After all, you created it to support everyone in the company in their work and to provide transparency and efficiency.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-0a81fda6\">\n<p class=\"gb-text\">The more regularly everyone comes into contact with the processes, the faster you build awareness of them across the company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With human workflows, you can go one step further and run your processes live, in real time, with everyone involved. This makes collaboration in distributed teams (e.g., when working from home) run especially smoothly. Each process run also gives you important data and KPIs you can use to drive continuous improvement.<\/p>\n\n\n\n<p class=\"paragraph-larger gb-text-ae271dfa\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-hand-point-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 199.652c0 23.625-20.65 43.826-44.8 43.826h-99.851c16.34 17.048 18.346 49.766-6.299 70.944 14.288 22.829 2.147 53.017-16.45 62.315C353.574 425.878 322.654 448 272 448c-2.746 0-13.276-.203-16-.195-61.971.168-76.894-31.065-123.731-38.315C120.596 407.683 112 397.599 112 385.786V214.261l.002-.001c.011-18.366 10.607-35.889 28.464-43.845 28.886-12.994 95.413-49.038 107.534-77.323 7.797-18.194 21.384-29.084 40-29.092 34.222-.014 57.752 35.098 44.119 66.908-3.583 8.359-8.312 16.67-14.153 24.918H467.2c23.45 0 44.8 20.543 44.8 43.826zM96 200v192c0 13.255-10.745 24-24 24H24c-13.255 0-24-10.745-24-24V200c0-13.255 10.745-24 24-24h48c13.255 0 24 10.745 24 24zM68 368c0-11.046-8.954-20-20-20s-20 8.954-20 20 8.954 20 20 20 20-8.954 20-20z\"><\/path><\/svg><\/span><span class=\"gb-text\">Bring your processes to life<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item gb-carousel-item-482c69a5\">\n<div class=\"full-width-inner\">\n<h3 class=\"gb-text h1 gb-text-e9649169 fontsize-jumbo-gradient-blau\">Integration<\/h3>\n\n\n\n<div class=\"gb-element-43614637\">\n<div class=\"gb-element-1f629f0e\">\n<p class=\"gb-text subheadline\">It&#8217;s essential that you keep at it.<\/p>\n\n\n\n<p class=\"gb-text\">Ideally, set up a regular meeting where you discuss the current status of the processes and the next to-dos with the others.<\/p>\n\n\n\n<p class=\"gb-text\">Just as quality assurance is part of product development, process management then simply becomes part of your daily work.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-2d2c8b95\">\n<p class=\"gb-text\">At the start, definitely invite your core team to this regular exchange, at least monthly, and gradually widen the circle as more users come into contact with the processes and your process management software. The larger and more interconnected process management becomes in your company, the more time your core team will need, so in the long run it may make sense to set up a dedicated department or team for process management.<\/p>\n\n\n\n<p class=\"paragraph-larger gb-text-1cee3c87\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-hand-point-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 199.652c0 23.625-20.65 43.826-44.8 43.826h-99.851c16.34 17.048 18.346 49.766-6.299 70.944 14.288 22.829 2.147 53.017-16.45 62.315C353.574 425.878 322.654 448 272 448c-2.746 0-13.276-.203-16-.195-61.971.168-76.894-31.065-123.731-38.315C120.596 407.683 112 397.599 112 385.786V214.261l.002-.001c.011-18.366 10.607-35.889 28.464-43.845 28.886-12.994 95.413-49.038 107.534-77.323 7.797-18.194 21.384-29.084 40-29.092 34.222-.014 57.752 35.098 44.119 66.908-3.583 8.359-8.312 16.67-14.153 24.918H467.2c23.45 0 44.8 20.543 44.8 43.826zM96 200v192c0 13.255-10.745 24-24 24H24c-13.255 0-24-10.745-24-24V200c0-13.255 10.745-24 24-24h48c13.255 0 24 10.745 24 24zM68 368c0-11.046-8.954-20-20-20s-20 8.954-20 20 8.954 20 20 20 20-8.954 20-20z\"><\/path><\/svg><\/span><span class=\"gb-text\">Make process management a firm part of everyday work<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-carousel-item gb-carousel-item-5698cc84\">\n<div class=\"full-width-inner\">\n<h3 class=\"gb-text h1 gb-text-e3bc58fd fontsize-jumbo-gradient-blau\">Acceptance<\/h3>\n\n\n\n<div class=\"gb-element-5f40ece2\">\n<div class=\"gb-element-168c5144\">\n<p class=\"gb-text\">Once the pilot phase of your process management project is complete and the process documentation is to be made available to everyone in the company, don&#8217;t rush \u2013 take a strategic approach.<\/p>\n\n\n\n<p class=\"gb-text subheadline\">It&#8217;s essential to build understanding across the whole company.<\/p>\n\n\n\n<p class=\"gb-text\">For your process management initiative and its purpose. Ideally, management and the core team should take this on.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-8d2f9524\">\n<p class=\"gb-text\">Take any concerns or skepticism from your employees seriously and consistently introduce them to the topic by building knowledge and skills, for example through trainings or explainer videos on the software and process representation.<\/p>\n\n\n\n<p class=\"gb-text\">Acceptance takes time, so don&#8217;t rush. Set realistic timelines and involve your employees. Growth usually takes on a momentum of its own over time if you&#8217;ve set up and communicated your project well. Other departments see the progress being made and want to join in. If you go about it the right way, you&#8217;ll create enthusiasm, and your process management will become even more effective with every supporter.<\/p>\n\n\n\n<p class=\"paragraph-larger gb-text-694ad562\"><span class=\"gb-shape\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-hand-point-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512 199.652c0 23.625-20.65 43.826-44.8 43.826h-99.851c16.34 17.048 18.346 49.766-6.299 70.944 14.288 22.829 2.147 53.017-16.45 62.315C353.574 425.878 322.654 448 272 448c-2.746 0-13.276-.203-16-.195-61.971.168-76.894-31.065-123.731-38.315C120.596 407.683 112 397.599 112 385.786V214.261l.002-.001c.011-18.366 10.607-35.889 28.464-43.845 28.886-12.994 95.413-49.038 107.534-77.323 7.797-18.194 21.384-29.084 40-29.092 34.222-.014 57.752 35.098 44.119 66.908-3.583 8.359-8.312 16.67-14.153 24.918H467.2c23.45 0 44.8 20.543 44.8 43.826zM96 200v192c0 13.255-10.745 24-24 24H24c-13.255 0-24-10.745-24-24V200c0-13.255 10.745-24 24-24h48c13.255 0 24 10.745 24 24zM68 368c0-11.046-8.954-20-20-20s-20 8.954-20 20 8.954 20 20 20 20-8.954 20-20z\"><\/path><\/svg><\/span><span class=\"gb-text\">Build acceptance for process management across the company<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-0520dcd1\">\n<button aria-label=\"Previous slide\" class=\"gb-carousel-control gb-carousel-control-a6c426d4 gb-carousel-control--previous\" data-carousel-control=\"prev\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg><\/span><\/button>\n\n\n\n<button aria-label=\"Next slide\" class=\"gb-carousel-control gb-carousel-control-e09d5362 gb-carousel-control--next\" data-carousel-control=\"next\"><span class=\"gb-carousel-control-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg><\/span><\/button>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"verlauf-links-gruen \">\n<div class=\"video-wrapper box-shadow-gruen gb-element-9d9eeee9\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"youtube-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSJhdXRvIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUtbm9jb29raWUuY29tL2VtYmVkL1FEdEo0bUhoelRnP3NpPTZmYVcxZWo2bkZhSU5iWXoiIHRpdGxlPSJZb3VUdWJlIHZpZGVvIHBsYXllciIgZnJhbWVib3JkZXI9IjAiIGFsbG93PSJhY2NlbGVyb21ldGVyOyBhdXRvcGxheTsgY2xpcGJvYXJkLXdyaXRlOyBlbmNyeXB0ZWQtbWVkaWE7IGd5cm9zY29wZTsgcGljdHVyZS1pbi1waWN0dXJlOyB3ZWItc2hhcmUiIHJlZmVycmVycG9saWN5PSJzdHJpY3Qtb3JpZ2luLXdoZW4tY3Jvc3Mtb3JpZ2luIiBhbGxvd2Z1bGxzY3JlZW49IiI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-youtube\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bpanda.com\/wp-content\/uploads\/borlabs-cookie\/1\/yt_QDtJ4mHhzTg_hqdefault.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>YouTube<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"blaue-panda-icon-box-wrapper gb-element-c1cff0d4\">\n<div class=\"blaue-panda-icon-box-inner verlauf-dunkelblau\">\n<div class=\"bpanda-lottie-container\" id=\"lottie-container\"><\/div>\n\n\n\n<h4 class=\"gb-text blaue-panda-icon-box-headline\">Now you know Wolfgang&#8217;s process management story.<\/h4>\n\n\n\n<p class=\"gb-text blaue-panda-icon-box-text\">We hope you can benefit from his experience too. We&#8217;re excited to see what your path to a successful process management rollout will look like.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"box-bg-white gb-element-01c8d1e9\">\n<div class=\"gb-text fontsize-jumbo fontsize-jumbo-gradient gb-text-c1842f51\">Get in touch!<\/div>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27591-o2\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"27591\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/39578#wpcf7-f27591-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27591\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" 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Why processes? What do I need? Where to start? What&#8217;s a process landscape? Which processes? How to document? Inhaltsverzeichnis Implement process management in your company the easy way with 6 key questions Follow Wolfgang as he implements process management in his company. Wolfgang Head of &#8230; <a title=\"Implement process management\" class=\"read-more\" href=\"https:\/\/bpanda.com\/en\/solutions\/implement-process-management\/\" aria-label=\"Read more about Implement process management\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":41352,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39578","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/pages\/39578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/comments?post=39578"}],"version-history":[{"count":35,"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/pages\/39578\/revisions"}],"predecessor-version":[{"id":41936,"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/pages\/39578\/revisions\/41936"}],"up":[{"embeddable":true,"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/pages\/41352"}],"wp:attachment":[{"href":"https:\/\/bpanda.com\/en\/wp-json\/wp\/v2\/media?parent=39578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}